MSI Center Not Properly Reading My CPU AiO on Initial Boot (This Has Been For Months)

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na1lst0r15f202f1

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I am at my wit's end and I need help for this has been going on for months now. Whenever I power on my PC (cold boot), I notice my MPG CoreLiquid D360 doesn't properly adjust to the heat my CPU is generating during gaming. When I open MSI Center, the attached screenshot is always what I get. In order to fix it, I have to restart my PC; only then does MSI Center properly work. I know my D360 AiO is fine.

Here are the steps I have taken to ensure it's MSI Center:
1) I have made sure my AiO firmware is up to date.
2) I have uninstalled MSI Center.
3) I have run MSI Center Cleaner (which reboots my PC).
4) Upon logging back in after the reset, I run a registry cleaner to get rid of any traces.
5) I shut down my PC.
6) I boot my PC back up (AiO fans are at max speed, which is standard before MSI Center installation)
7) Re-install the latest version of MSI Center (Windows app; I have also tried the native program of MSI Center with the same results).
8) After shutting down my PC and coming back later, I still get the same screenshot.
9) I reboot my PC, MSI Center Hardware monitor is working fine and actually tracking the processes of my CPU.

What is going on here? MSI Center had always worked for the longest time for me until several months ago. I don't want to have to buy a new AiO from another brand. Also, the fourth RAM stick says NEC but it's a Corsair stick, so...yeah.

Needing help please!
 

Attachments

  • MSI Center on Initial Boot.png
    MSI Center on Initial Boot.png
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  • PC System Readout.txt
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Can you go into Bios and Disable ERP Ready and set USB in wake devices to Enabled
 
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na1lst0r15f202f1 said:
I've generated a log. One month ago was when I got the latest firmware for my AiO. My version if 3.0.0.63, which is the latest version.
Click to expand...
Try this.
1. Uninstall MSI Center and MSI Center SDK
2. Restart
3. Delete all MSI Files under C:\Program Files (x86)\MSI\ & %programdata% as well as %appdata%.
4. Run CleanCenterMaster (from here: https://download.msi.com/uti_exe/nb/CleanCenterMaster.zip) - this will restart.
5. Run CMD as Admin => enter sfc /scannnow and let this complete.
6. Restart
7. Now install MSI Center via MS Store
 
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BrotherBelial said:
Try this.
1. Uninstall MSI Center and MSI Center SDK
2. Restart
3. Delete all MSI Files under C:\Program Files (x86)\MSI\ & %programdata% as well as %appdata%.
4. Run CleanCenterMaster (from here: https://download.msi.com/uti_exe/nb/CleanCenterMaster.zip) - this will restart.
5. Run CMD as Admin => enter sfc /scannnow and let this complete.
6. Restart
7. Now install MSI Center via MS Store
Click to expand...
I have performed the steps you have instructed and checked every time I did a cold boot of my PC. Issue continues to persist.
 
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Alan J T said:
OK it was worth a try
Click to expand...
I appreciate your help, regardless. Also, I have gone through other threads here in the AiO and it appears others running different AiOs are having the same issue. Like many, I uninstalled my Corsair iCUE software (which I use for keyboard, mouse, and RAM) and tried again by doing a cold boot thirty minutes after iCUE uninstallation; yet the issue persisted. I think the problem is MSI Center as a whole. MSI needs to do a complete overhaul of the program suite.

Until the issue is finally resolved, I'm going to be looking at Corsair for my next AiO. IF the next version of MSI Center is more effective and resolves the issues, I will come back in a heartbeat.
 
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Alan J T said:
I only use it for Updates and Hardware monitoring I also have it disabled at start-up
I found using Signal RGB easier
Click to expand...
Signal RGB? Does that work for Corsair RAM as well? Going to have to check that.

UPDATE: I uninstalled Corsair iCUE. I then used CCleaner to perform a Health Check clean, Custom Clean, and a registry clean. I rebooted my PC and logged back in, then finally shut down my PC before going to bed. Woke up after eight hours of sleep and booted my PC. After logging in, I immediately opened up MSI Center. No issues with Hardware Monitoring. Going to watch my PC for the rest of the week. If by Friday there are no more issues, I'll consider the situation resolved. But regardless, MSI needs to improve their software. Hardware is great, full stop. But what good is hardware without the proper software?
 
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