MSI Center not showing hardware monitoring details anymore

[rainer_marxma15e802e9]

Previously my MSI center showed all my hardware monitoring. CPU fans CPU temp GPU temp etc. there were a bunch . It used to look like the attached photo. But now all the screen shows is that my resizable bar is enabled … I’ve uninstalled and reinstalled already.. any ideas?

 

[teletubby_po]

hi, are you installing the latest version of MSI Center? it should be MSI Center 2.0.10.0.

https://download.msi.com/uti_exe/mb/MSI_Center_2.0.10.0.zip

can you share a screenshot of what your MSI Center looks like now?

 

[rainer_marxma15e802e9]

It used to show all my fans, pump, cpu temps etc . Now only shows resizable bar.. it won’t let me attach photo.. says it’s too large

 

[rainer_marxma15e802e9]

Yes I just . Uninstalled completely. Removed all files and installed 2.0.10.0 version. Same thing

 

[anstattcrai15db02e5]

I have the same issue after the 2.0.10.0 update, except its my display settings option missing instead. No fixes found as of yet.

 

[teletubby_po]

@rainer_marxma15e802e9
can you please upload the log and screenshot to a cloud drive and share the link with us?

I have the same issue after the 2.0.10.0 update, except its my display settings option missing instead.

do you mean the tab "hardware monitoring" is not showing, or just a few readings are missing?

 

[Alan J T]

Previously my MSI center showed all my hardware monitoring. CPU fans CPU temp GPU temp etc. there were a bunch . It used to look like the attached photo. But now all the screen shows is that my resizable bar is enabled … I’ve uninstalled and reinstalled already.. any ideas?

I have the same issue after the 2.0.10.0 update, except its my display settings option missing instead. No fixes found as of yet.

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This seems to be cropping up more and more

https://forum-en.msi.com/index.php?threads/time-to-upgrade-your-software-%E2%80%93-msi-center-bug-status.362779/post-2177938

 

[rainer_marxma15e802e9]

@rainer_marxma15e802e9
can you please upload the log and screenshot to a cloud drive and share the link with us?

do you mean the tab "hardware monitoring" is not showing, or just a few readings are missing?

Now below - only shows that my resizable bar is enabled and my frozr AI cooling pulls up a blank screen

iCloud

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share.icloud.com

 

[Kir33159302df]

all the indicators have also disappeared, what should I do?
and I can't adjust the fans now

 

[teletubby_po]

use the following uninstall tool to reinstall the latest version of MSI Center
MSI removal tool [newest version]
https://download.msi.com/uti_exe/nb/CleanCenterMaster.zip

MSI Center latest version
https://download.msi.com/uti_exe/mb/MSI_Center_2.0.21.0.zip

if you still see the issue, please provide a log generated by this tool
MSI Center Log collect tool
https://download.msi.com/uti_exe/nb/MSI-Collect-Log-Tool.zip

 

[keith3_16]

all the indicators have also disappeared, what should I do?
and I can't adjust the fans now

Have you done a BIOS update? This happened to be after a BIOS update, a couple of reboots and it "fixed" itself.

 

[Kir33159302df]

Have you done a BIOS update? This happened to be after a BIOS update, a couple of reboots and it "fixed" itself.

BIOS did not update. MSI does not recommend updating.
applications are downloaded but do not work

 

[teletubby_po]

BIOS did not update. MSI does not recommend updating.
applications are downloaded but do not work

could you provide a log generated by this tool?
MSI Center Log collect tool
https://download.msi.com/uti_exe/nb/MSI-Collect-Log-Tool.zip

Please share the whole zipped file, feel free to upload it to a cloud drive if it's too big to post here

 

[Kir33159302df]

не могли бы вы предоставить журнал, созданный этим инструментом?
Средство сбора журналов MSI Center
https://download.msi.com/uti_exe/nb/MSI-Collect-Log-Tool.zip

Пожалуйста, поделитесь всем заархивированным файлом, не стесняйтесь загружать его на облачный диск, если он слишком большой для размещения здесь.
[/ЦИТИРОВАТЬ]

Report_20230719140113.zip

drive.google.com

 

[teletubby_po]

could you get the Fan RPM and other voltage readings in 3rd party monitoring software, like hardware monitor or hwinfo?

 

[Kir33159302df]

ould you get the Fan RPM and other voltage readings in 3rd party monitoring software, like hardware monitor or hwinfo?
[/ЦИТИРОВАТЬ]

hi, I downloaded hwinfo. I can't figure out what to do.

 

[Svet]

@Kir33159302df
Check PM, I will assist you with this issue.