MSI Center Privacy Policy Crash

[benrmorto15b702eb]

It was working fine last night, but now whenever MSI Center tries to launch I get a window for a privacy policy that won't scroll, or it will scroll a little then crash the whole program.

I didn't change anything on my end so this must have been caused by an update of some sort.

 

[damigre26]

Yeah it was caused by the last update, i have the exact same issue
What pc do you have btw ? I'm surprised that nobody else seems to react to this. ( i have a GE66 12UGS )
Now i have to go in the bios everytime i need to switch my gpu :/

 

[trooks158402dd]

Hi All,

I have the same symptoms. I made multiple attempts to remove/reinstall MSI Center without success, so I have instead installed Dragon Center until the issue is resolved. At least Dragon Center still works.

 

[teletubby_po]

hi can you use this log collector after MSI Center crash? Does it start from MSI Center 1.0.59.0?

The tool is for collecting MSI Center/Dragon Center/Creator Center log file for troubleshoot.
https://download.msi.com/uti_exe/nb/MSI-Collect-Log-Tool.zip

 

[Alan J T]

Download and reinstall MSI center

https://download.msi.com/uti_exe/mb/MSI_Center_1.0.59.0.zip

 

[damigre26]

Download and reinstall MSI center

https://download.msi.com/uti_exe/mb/MSI_Center_1.0.59.0.zip

It didn't help, same issue occurs over and over.

 

[benrmorto15b702eb]

I'm using a B660 Tomahawk MB

I realised that I had this when I first built my computer and I got past it by scrolling through the privacy policy the second it came on screen.
I tried that again this time and it worked but since the last update the whole app does the same thing. Slows to a crawl within a few seconds then freezes. After a while it will complete the input I made then crash.

I have attached my log for it.

PS I tried reinstalling and it had no effect

 

[fauc]

Please refer below step for re-installing MSI Center.
Step1. Please uninstall original MSI Center on app list.
Step2. Please remove MSI Center SDK in programs and features in control panel.
Step3. Restart once.
Step4. Delete the folder C\\MSI and C\\Program Files(x86)\ MSI.
Step5. Restart once.
Step6. Please download latest version of MSI Center as below link and then install it.

MSI Center

The MSI Center takes optimization to the next level with easily adjustable system modes and resources for a wide range of scenarios and needs.

www.msi.com

 

[damigre26]

Please refer below step for re-installing MSI Center.
Step1. Please uninstall original MSI Center on app list.
Step2. Please remove MSI Center SDK in programs and features in control panel.
Step3. Restart once.
Step4. Delete the folder C\\MSI and C\\Program Files(x86)\ MSI.
Step5. Restart once.
Step6. Please download latest version of MSI Center as below link and then install it.

MSI Center

The MSI Center takes optimization to the next level with easily adjustable system modes and resources for a wide range of scenarios and needs.

www.msi.com

It doesn't work

 

[Svet]

@benrmorto15b702eb
Check PM I will assist you with this issue.

 

[paveljs915f602ed]

Hi, I also have the same problem, I tried to fix with all the suggestions in this forum but doesn't work, please help

 

[rodrigo4jos156302db]

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