MSI Center - System Diagnosis Wrong Temp

SumGuy

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My C: drive (M.2 WD_BLACK SN750 NVMe) is showing the wrong temp in System Diagnosis. It seems to be using the temps for one of my two WD_Black HDDs. The other SSD (WD_Blue SATA) is showing the right temp though. It kinda blew my mind when I saw my M.2 running 10°C below normal, lol. CrystalDiskInfo & WD Dashboard both show the correct info.

Wrong Temp (Custom).png

Anyone else seeing wrong temps?

-C: M.2 WD_BLACK SN750 NVMe (WDS100T3XHC-00SJG0) 1TB
-D: WD_Black HDD (WDC WD1003FZEX-00MK2A0) 1TB
-F: WD_Black HDD (WDC WD1003FZEX-00MK2A0) 1TB
-G: WD Blue SA510 2.5 1TB

-MSI Center v1.0.66.0
-System Diagnosis v1.0.0.23
 

plutomate

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perhaps it's just showing the temperature from one of the M.2 "slot" sensor instead of the controller or flash of the SSD.
Do you have M.2 slot temperature reading in BIOS?
which motherboard you're using?
 

SumGuy

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X470 Gaming Plus Max.
Also nothing in the M2_2 slot, BTW.
Unless there's a way to enable it that I'm not aware of, I don't think this BIOS has the option to read the M.2 slots.
 
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plutomate

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By the way, is the temperature still going up and down? I had experience before that if i open multiple monitor software, it can conflict with each other and result into false reading.
Try using only MSI Center and stress the SSD (crystaldiskmark?), check the max temperature, close it and do the same thing with crystaldiskinfo again.
See if 2 max temperature matches each other.
 

SumGuy

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I know using more than one monitoring app at a time can cause conflicts, but I temporarily used CrystalDiskInfo next to MSI Center in that pic just to show the comparison. I did stress the disks with a handful of apps (opened separately) and MSI Center's System Diagnosis is the only monitoring software that reads the wrong temp. The rest of the info for that NVMe is correct (space% used/free, name, etc.).

There's no mistaking the temperature difference between the NVMe (in the M2_1 slot directly above my RTX 3060), and the two HDD's in the bottom chamber of a Cooler Master HAF XB EVO with two 80mm fans exhausting right behind them...

The HDD temps don't really fluctuate a whole lot (26°C - 29°C). MSI Center definitely seems to be mirroring the [D:] HDD's info instead of the NVMe's (38°C - 49°C)...
 

XSAlliN

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Is there any function you need that can be found only in MSI Center?

Cause honestly - i couldn't find any Pros for MSI Center, yet - did find lots of Cons:
- low support for MSI products (even when it comes to a laptop released barely 2 years ago / supposedly made only for models with 11th Gen CPU and newer)
- very heavy installer - despite its basic functionality (quite the opposite of what was advertised - as in - a very lightweight app)
- still unstable - especially for an updated app (launched in mid 2021 - 11 public updates/versions released so far - while last version was actually released on 17 November 2022)
- modern looking interface - yet made for 32 bit (that would explain the heavier load - the equivalent of a modern app that's actually packed with tons of features - something like Photoshop with 20+ Plugins), as if most of this late generation models if supports (11/12/13th Gen) - are packed with only 4 GB Ram - so every MB counts (that's the only benefit with 32 bit - tho, the cons outweigh the benefits of a properly optimized 64 bit app).

I could swear my system - released some tears of joy saying something like "Thank You! 🥰" - while pressing Uninstall.
 

SumGuy

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Is there any function you need that can be found only in MSI Center?
This is exactly why I keep giving it a chance...
It's nice to have everything together in one place. I'm tired of having to install a bunch of different apps that tend to conflict with each other, sometimes catastrophically so.

Honestly, I really like the layout and convenience of MSI Center. I just wish it was more stable.
 

Nichrome

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I avoid MSI Center at all cost lol
It kinda sucks to say, but their software was never good, and I don't believe it'll get any better.
But at least hardware is pretty good, that's what I'm mainly looking at when I get MSI products.
 

XSAlliN

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This is exactly why I keep giving it a chance...
It's nice to have everything together in one place. I'm tired of having to install a bunch of different apps that tend to conflict with each other, sometimes catastrophically so.

Honestly, I really like the layout and convenience of MSI Center. I just wish it was more stable.
Was talking about proprietary hardware (MSI) and software/apps made specifically for this hardware. I mean, sure - there's apps like MSI Afterburner which works with every OEM GPU (not designed/restricted only to MSI branded GPU). But then there's also apps like MSI True Color - which is designed/restricted only for specific panels used in certain MSI Laptops/Monitors. Tho, MSI Afterburner - is all about the GPU (be it nVidia, AMD or intel), same GPU used/branded by all the other OEMs. On the other hand - MSI True Color needs a color profile specific to a given panel to work - and there's thousands of different panels (so it makes sense - to have a limited support to the ones branded by MSI / might work even with other brands - if you extract the color profile). Anyway, if you need something like MSI True Color - an app design specifically for n MSI product - i get that, tho - ironically... Dragon Center (the APP it's meant to replace) - is actually more stable. Which is not really a surprise - since Dragon Center is around for quite some time (there's probably at least 5x more versions/updates released for Dragon Center - meant to fix issues and optimize its functionality, thus - the improved stability). I say - ironically, because Dragon Center was in same situation not so long ago (unstable/problematic and heavier than necessary - thus, the dislike for it) - and yet, now - seems to be good enough (or at least far better and more stable than MSI Center).


So hey, maybe in 3 years - MSI Center will finally mature to same level. 🤞

As for other features like System Diagnosis - that's quite mediocre compared to other alternatives (again, not that surprising - since some of those are available, tweaked/optimized for over a decade). Not to mention - this feature was actually conflicting with the app itself (after a restart it used to crash the APP in older versions - basically, you couldn't even start the app anymore - cause it was stuck on an endless crash loop - cause of System Diagnosis). So, i'm sorry to say this - but... if a lack of conflicts - was among your main expectations for MSI Center - an update is all it takes to brake one of the apps/features (or even make the app itself unstable - as it happen not so long ago). Tho, for beginners - this could still be a better option (i take it you're among those who installed Dragon Center and MSI Center at same time?! 🤔 - since that scenario was know to cause conflicts). Even while using different apps - Monitoring tools in particular - shouldn't be used together (some apps even have an integrated warning trigger - while detecting another monitoring app already running - useful even for advanced user who didn't paid enough attention or forgot to disable/quit the other app). As for the rest, sure... i guess it helps to know what you're installing - even from the official support page (some install everything they find there). Tho, sometimes - especially when it comes to GPU drivers - the manufacturer (Intel, nVidia or AMD) - does offer a better solution compared to OEM (MSI, ASUS, Lenovo and so on) or Microsoft. So hey, cheers (good luck). :)
 

XSAlliN

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I avoid MSI Center at all cost lol
It kinda sucks to say, but their software was never good, and I don't believe it'll get any better.
But at least hardware is pretty good, that's what I'm mainly looking at when I get MSI products.
And it looked so promising - while advertised on YouTube (Lite, Clean Interface and Modular). Did fool me into trying it...


... 😅

Have Dragon Center installed instead - for managing some LCD color profiles (works better than MSI True Colors). But OFC, i don't use it as an active app (auto-starting with Windows and running in the background). Maybe just for 2 seconds once a month if not more... 😅 Even for controlling the fans - Silent Option is still the better option (outdated as it is). Tried Fan Control too just for fun - but doesn't recognize the hardware properly (seems to have better support for desktop motherboards than laptops).
 

SumGuy

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I'm not trying to defend MSI Center or say it's actually a good product, lol. Just that the concept/layout COULD be useful if they'd get it stable. Of course I don't install anything in MSI Center I don't need/want, and I uninstall features that flop. I just give it a try when I see an update & hope for the best.

Dragon Center was in same situation not so long ago (unstable/problematic and heavier than necessary - thus, the dislike for it) - and yet, now - seems to be good enough (or at least far better and more stable than MSI Center).
Dragon Center was never really stable for me, even though MSI Center isn't really a whole lot better. There's definitely no going back to DC here. It's not usable at all on this MB nowadays.

I mostly use the monitoring stuff, and that's where the bulk of problems lie. Why doesn't anyone make an all-in-one app that's easy to navigate and just works? I don't want to spend more time tweaking/searching for stuff than actually using my PC. I really wish MSI Companion would run on my system, but in the 2.5 years I've had this board, it's NEVER worked. It'd be sooo nice to have an OSD that actually monitors everything with adjustable transparency, click-through, and a clean interface. And doesn't take an hour to configure... (and not expensive)... The default Performance module in Game Bar would be great if they'd add temperature sensors. Afterburner is normally stable (ugly AF though), but when you're in a hurry, you just end up fumbling around forever trying to configure it. Riva Tuner can be a PITA when it conflicts with something too... and on, and on...

User Scenario has a good layout. Surprise... It failed too. It worked great for a while, but enough's enough with that one. I don't want to have to constantly boot to BIOS to make fan changes etc. I've yet to find a fan control app that doesn't constantly glitch either. I've gotten to the point where I use macros to launch batch files for switching custom Windows Power Profiles and just hope my temps stay tolerable and I don't BSOD.

Not to mention - this feature was actually conflicting with the app itself (after a restart it used to crash the APP in older versions - basically, you couldn't even start the app anymore - cause it was stuck on an endless crash loop - cause of System Diagnosis).
I brought that one up in another thread "not so long ago" too.

So, i'm sorry to say this - but... if a lack of conflicts - was among your main expectations for MSI Center - an update is all it takes to brake one of the apps/features (or even make the app itself unstable - as it happen not so long ago). Tho, for beginners - this could still be a better option (i take it you're among those who installed Dragon Center and MSI Center at same time?! 🤔 - since that scenario was know to cause conflicts). Even while using different apps - Monitoring tools in particular - shouldn't be used together (some apps even have an integrated warning trigger - while detecting another monitoring app already running - useful even for advanced user who didn't paid enough attention or forgot to disable/quit the other app).
No, I didn't install Dragon Center at the same time as MSI Center, lol. Not sure where you got that idea. You know what they say about those who assume... Maybe re-read the earlier comments and use a little logic? I'm fully aware of monitoring app conflicts. And let's be honest, pretty much EVERY app can break from update to update. I'm an old(ish) man, definitely not a beginner. Maybe a little absent minded at times though. Juggling a ton of different apps is ridiculous. You'd think someone would've straightened it out by now. I don't really EXPECT much, but I don't think it's asking too much for us to get at least half of what was advertised for our devices.

I could go on, but well, you know, I think we've exhausted the possibilities of this routine...

 
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