MSI.CentralServer.exe is abnormal

ybosse15de02e9

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Aug 5, 2022
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Hello,
I just made a fresh install of my PC and reinstalled MSI Center (1.0.55.0)
I can't run it because of the following error : "MSI.CentralServer.exe is abnormal"

Of course, i tried to run it in administrator mode, to uninstall and reinstall, etc, etc... nothing works.

Can someone help ?
 

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wesilly88

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Apr 18, 2016
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I'm in the same boat. Just built a new system and I keep getting "MSI.CentralServer.exe is abnormal"

I've used the removal tool supplied, removed cache and cookies, uninstalled, restarted, run as admin for MSI Center_1.0.55.0, restart PC, then get the error again.

win 10 21H2
i7 12700
32gb ram
msi z690i unify
 

Alan J T

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Look for in Apps and Features and go to advanced and Terminate, Repair and reset both MSI apps
1659795565830.png

1659795640208.png
 

Alan J T

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I think it has been more of a problem since it went to Window Store like a lot of problems one gets with Win store Apps
 

f4f4wildca15a002e0

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Aug 7, 2022
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Same MSI Center "abnormal" problem here. I have an ASUS TUF GAMING Z490-PLUS with a MSI RTX 3090 Ti GAMING X TRIO. Following the steps indicated by Alan J T didn't fix the issue. Is this software supposed to work with another brand motherboards or only with MSI ones?
 

NJose196126c029e

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Have the same problem... tech support is useless. Has anyone solved this? Attached is what the error looks like.
I've done all the basic stuff. Removed it from Add or Remove Programs, ran the MSI uninstaller, and reset CMOS. Nothing has worked.
Way too far to attempt a reformat and reinstall of Windows. MSI what's the fix!
 

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Last edited:

tampet15c302e9

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Jun 29, 2021
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I am also experiencing this problem.

Going through my Windows Event Viewer Logs is see
System Log:
Source: Service Control Manager
Event ID 7034
The MSI Central Service service terminated unexpectedly. It has done this 3 time(s).


Application Log:
Source: Application Error
Event ID 1000
Faulting application name: MSI.CentralServer.exe, version: 3.2022.701.1, time stamp: 0x62bea8dd
Faulting module name: API_SSD Doctor.dll, version: 1.0.0.18, time stamp: 0x62a7f861
Exception code: 0xc0000005
Fault offset: 0x000044c0
Faulting process id: 0x0x5658
Faulting application start time: 0x0x1D8B3E95D8C739F
Faulting application path: C:\Program Files (x86)\MSI\MSI Center\MSI.CentralServer.exe
Faulting module path: C:\Program Files (x86)\MSI\MSI Center\API_SSD Doctor.dll
Report Id: 7500d203-1b97-49c8-b2a7-1c3ddb97bb9b
Faulting package full name:
Faulting package-relative application ID:

Application Log:
SOURCE: .NET Runtime
EVENT ID 1026
Application: MSI.CentralServer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at MSI.CentralServer.DiskDoctor.InitDLL()
at MSI.CentralServer.Program.T_DoctorLib()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()

Application Log
Source: WINDOWS ERROR REPORTING
EVENT ID: 1001
Fault bucket 1787029052895739864, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: MSI.CentralServer.exe
P2: 3.2022.701.1
P3: 62bea8dd
P4: API_SSD Doctor.dll
P5: 1.0.0.18
P6: 62a7f861
P7: c0000005
P8: 000044c0
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2b062361-de14-493c-957b-d012a2817a38.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d81e1df0-f312-4bb1-85ec-01d2f0f8fa81.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20220817_1_EC_0_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b881e0e8-2be1-4bd0-9dd9-2622946afa9e.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e1876276-e755-4900-990e-9f4872dfc000.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c30b8972-15ac-40d1-904e-7275cd036fa9.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.1c76c2bf-7fb7-4284-9908-b30706c995cb.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.3eaa8afa-4d2a-46d0-b453-2bd4cb86dce2.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MSI.CentralServe_b2697ff11269d0ad376d8525b873dabc9ed93c1_32098d80_7315e63a-ec35-4fa1-b43d-2df45e12be92

Analysis symbol:
Rechecking for solution: 0
Report Id: 25b58c30-2424-49e3-ac07-842dbbd603bc
Report Status: 268435456
Hashed bucket: 9069412bf817d79f48cccd749d273fd8
Cab Guid: 0
 
Last edited:

NJose196126c029e

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Aug 15, 2022
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FYI...
Sorry to hear. Tech Support has been pretty much clueless. Their latest recommendation is to reinstall Windows. Go figure.
 

tampet15c302e9

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Jun 29, 2021
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FYI...
Sorry to hear. Tech Support has been pretty much clueless. Their latest recommendation is to reinstall Windows. Go figure.
Yeah i'm not holding my breath. They don't strike me as the most useful department. Don't get me started on the quality of their MSI Center. It barely works when it's not crashing. The fact that it won't start now actually makes my computer run faster because of all the memory saved and the thing not locking up two cores on my computer due to a livelock.

Problem is I think they've put some firmware updater functions into the package and now I'll have to do without.
 

NJose196126c029e

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Aug 15, 2022
Messages
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Folks, Tech Support won't escalate this issue to engineering because according them my ticket is the only one that has raised the issue. So, If you are in a similar situation please open a ticket.
 

letozero02

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Jun 27, 2022
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Technical Support Response:
"...
Thanks for contacting MSI technical support.

Regarding your concern, this issue will be fixed in the next version of MSI center. This may take a while. Please wait for us. Even if this ticket has been closed, we will reopen and send you the latest MSI center. Thanks!

Thanks for your cooperation in advance!

Best Regards,

MSI Technical Support Team."
 

enrico.158702e0

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Aug 24, 2022
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Hi Everybody,

Same issue here (since a couple of versions) and still experiencig it with actual 1.0.55
Managed to start MSI Center after a reinstalling it for just one time, after that thes issue happens again.

MSI X570 Pro - latest BIOS (HH), Win10

I am hoping for a new Version, which fixes the problem.
 
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