MSI.CentralServer.exe is abnormal

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ybosse15de02e9

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Hello,
I just made a fresh install of my PC and reinstalled MSI Center (1.0.55.0)
I can't run it because of the following error : "MSI.CentralServer.exe is abnormal"

Of course, i tried to run it in administrator mode, to uninstall and reinstall, etc, etc... nothing works.

Can someone help ?
 

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Faulting application name: CC_Engine_x64.exe, version: 3.0.0.33, time stamp: 0x62ece2c9
Faulting module name: CC_Engine_x64.exe, version: 3.0.0.33, time stamp: 0x62ece2c9
Exception code: 0xc0000005
Fault offset: 0x00000000001865b0
Faulting process id: 0x3a30
Faulting application start time: 0x01d8be6356ada5ea
Faulting application path: C:\Program Files (x86)\MSI\MSI Center\Engine\CC_Engine_x64.exe
Faulting module path: C:\Program Files (x86)\MSI\MSI Center\Engine\CC_Engine_x64.exe
Report Id: d0d582a6-c904-4b32-8a74-b901bbb8a1bb
Faulting package full name:
Faulting package-relative application ID:
 
Maybe you are right. The message says "can not find the server". It doesn't say there are no updates to be applied or all drivers are up to date. :rolleyes:
I'll check my drivers and confirm if there are any to update and report back.
 
GUYS!! I FOUND IT I DID IT!!! just close your internet connection and install program and then start and open internet connection (I think MSI is under attack by hackers) and If you do it successfully, you will send a thank you to my steam account xxxxx

EDIT
=====================
No they will say it here
Repeat of post like this
will be treated as SPAM
=====================
Edit
Alan J T
 
Last edited by a moderator:
The logs didn't review the exact issue,[more details are need] because of this need to be checked further remotely. [check PM for details]
 
Enrico, what MB are you using?
Its an X570 Pro with latest BIOS

1.0.61 -> same behavior Install + first startup everything is fine.
Close and trying to start again causes:

Code:
Anwendung: DCv2.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.NotSupportedException
   bei System.Windows.Media.PixelFormat.CreatePixelFormatInfo()
   bei System.Windows.Media.PixelFormat.get_InternalBitsPerPixel()
   bei System.Windows.Media.Imaging.BitmapSource.GetClosestDUCEFormat(System.Windows.Media.PixelFormat, System.Windows.Media.Imaging.BitmapPalette)
   bei System.Windows.Media.Imaging.BitmapSource.get_DUCECompatiblePtr()
   bei System.Windows.Media.Imaging.BitmapSource.UpdateBitmapSourceResource(Channel, Boolean)
   bei System.Windows.Media.Imaging.BitmapSource.AddRefOnChannelCore(Channel)
   bei System.Windows.Media.Imaging.BitmapSource.System.Windows.Media.Composition.DUCE.IResource.AddRefOnChannel(Channel)
   bei System.Windows.Media.RenderData.System.Windows.Media.Composition.DUCE.IResource.AddRefOnChannel(Channel)
   bei System.Windows.UIElement.RenderContent(System.Windows.Media.RenderContext, Boolean)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.Render(System.Windows.Media.RenderContext, UInt32)
   bei System.Windows.Media.CompositionTarget.Compile(Channel)
   bei System.Windows.Media.CompositionTarget.System.Windows.Media.ICompositionTarget.Render(Boolean, Channel)
   bei System.Windows.Media.MediaContext.Render(System.Windows.Media.ICompositionTarget)
   bei System.Windows.Media.MediaContext.RenderMessageHandlerCore(System.Object)
   bei System.Windows.Media.MediaContext.RenderMessageHandler(System.Object)
   bei System.Windows.Interop.HwndTarget.OnResize()
   bei System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
   bei System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   bei MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   bei MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   bei System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   bei System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   bei MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
 
My fix.

1. Go to task manager. End msi central service, msi center service and msi center processes.
2. Open services and search for MSI Center service and right click to start service.
3. Open MSI center app and see if it’s working.
 
1.0.0.64 -> still the same behavior, at first start after install everything works.

Close Application from the tray and restart it:


Code:
Anwendung: DCv2.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.NotSupportedException
   bei System.Windows.Media.PixelFormat.CreatePixelFormatInfo()
   bei System.Windows.Media.PixelFormat.get_InternalBitsPerPixel()
   bei System.Windows.Media.Imaging.BitmapSource.GetClosestDUCEFormat(System.Windows.Media.PixelFormat, System.Windows.Media.Imaging.BitmapPalette)
   bei System.Windows.Media.Imaging.BitmapSource.get_DUCECompatiblePtr()
   bei System.Windows.Media.Imaging.BitmapSource.UpdateBitmapSourceResource(Channel, Boolean)
   bei System.Windows.Media.Imaging.BitmapSource.AddRefOnChannelCore(Channel)
   bei System.Windows.Media.Imaging.BitmapSource.System.Windows.Media.Composition.DUCE.IResource.AddRefOnChannel(Channel)
   bei System.Windows.Media.RenderData.System.Windows.Media.Composition.DUCE.IResource.AddRefOnChannel(Channel)
   bei System.Windows.UIElement.RenderContent(System.Windows.Media.RenderContext, Boolean)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.UpdateChildren(System.Windows.Media.RenderContext, ResourceHandle)
   bei System.Windows.Media.Visual.RenderRecursive(System.Windows.Media.RenderContext)
   bei System.Windows.Media.Visual.Render(System.Windows.Media.RenderContext, UInt32)
   bei System.Windows.Media.CompositionTarget.Compile(Channel)
   bei System.Windows.Media.CompositionTarget.System.Windows.Media.ICompositionTarget.Render(Boolean, Channel)
   bei System.Windows.Media.MediaContext.Render(System.Windows.Media.ICompositionTarget)
   bei System.Windows.Media.MediaContext.RenderMessageHandlerCore(System.Object)
   bei System.Windows.Media.MediaContext.RenderMessageHandler(System.Object)
   bei System.Windows.Interop.HwndTarget.OnResize()
   bei System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
   bei System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   bei MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   bei MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   bei System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   bei System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   bei MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
 
I am also getting the "MSI.CentralServer.exe is abnormal. please restart your computer to launch MSI Center." error since very recently. Restarting doesn't help. My system is an MS-1543 (laptop) running Windows 11 Pro 22H2.

Any help would be appreciated.
 
Last edited:
hi I'm not English speaking so the text is translated by the app
I also ran into this problem and for a long time could not figure out how to solve this problem without reinstalling Windows
I manually deleted the root folder of MCI Center, and also deleted the MSI Center SDK through the settings, and then I installed it from a bootable USB flash drive that came with the motherboard. After that, the program started working and there were no further failures.
I hope it will help you
 
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