MSI Creator PS321URV 32" monitor - backlight bleeding and INF device driver update questions

dj_dan_dylan

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I just purchased an MSI Creator PS321URV monitor and I think I received a bad one. It has a dead pixel which is significant but I also noticed it seems to have a lot of backlight bleeding. I will say that the color gamut is definitely the most impressive I've seen in person and I'm coming from an ASUS ProArt PA328Q. Also, the only problem with the PA328Q was that while it possessed superior image quality, the tradeoff was that the monitor had below average response times. I don't play a lot of games but enough that I always hoped I could get something that was better for both purposes (image quality & gaming). This PS321URV has above average response times (not as fast as a true gaming monitor but I would bet it is well under 25ms latency), has much better color (~95% DCI-P3 coverage), and just has a really great picture in my opinion with the exception of the backlight bleeding. My ASUS PA328Q had little or no backlight bleeding by comparison.

I've never purchased an MSI monitor before so I don't know what is normal for their quality control and for their Creator series monitors which are at the higher end of the spectrum. Is there anyone else with a PS321URV (or even a PS321QR which is similar) who can comment on how much backlight bleeding they have? I'm trying to figure out if I should return it for another one or if I should consider a different one. The comparable ASUS monitor is about $500.00 more expensive and I know for a fact it has slower response times so I was really hoping this PS321URV would work out for me.

Also for the PS321URV, I went to install the INF file from MSI's website so the monitor is identified in Windows 10 correctly. It wouldn't install the file (said the best drivers for your device are already installed and it still says the default "Generice PnP monitor" in Device Manager). I have a dual boot configuration so I tried it in Windows 7 as well but it did the same thing. For reference, I do have an MSI GS75 laptop that I've been happy with so I do like the brand based on my experience with it other than a few minor issues which aren't uncommon to other brands. I hope everyone is staying healthy and staying sane during these crazy times!
 

Svet

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dj_dan_dylan

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Thank you for the reply Svet! I had looked for reviews prior to ordering the monitor and I couldn't find any. I don't normally buy anything until reviews are published but I was confident in the specs MSI was showing for the PS321URV's features. There still haven't been any reviews from the major hardware websites that I normally read but the review you sent was helpful.

I just received the replacement from Amazon.com today and I'm happy to say that it has no dead pixels and very minimal backlight bleeding (no monitor is perfect). I use Dead Pixel Tester (DPT) to check my monitors. I highly recommend the software as it is free and very easy to use.


I did try the PixelHealer software to fix the original, damaged monitor. Some people reported that it actually fixed their dead pixels but I was doubtful. Unfortunately, it did not fix the dead pixel on the other monitor but the link is below if anyone wants to try it with their damaged monitor.


Best wishes to everyone and I hope normality returns for us all soon!
 

Svet

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Super, thanks for the update.
 
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