MSI Dragon Center acting weird, ramping up frequency

drevskich

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Whenever I set my custom profile and press apply, it will revert to this insanely high number. No matter what I change it too. I can't find anyone adressing this on google with my searches.
Having this high number, it will always be "high", ramping at 4.2-4.3 gHz, even if I put it 32.00 into the system.
Anyone have an idea? :(
Ryzen 2700x 7
 

fatedust

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What motherboard are you using? Which version of Dragon Center btw?
 

darkhawk

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Sounds like it's an error in the software.
 

fatedust

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Hi drevskich,

What else did you change? Only CPU Frequency? Did this happen after you set the Ratio to 32 in DC?
 

drevskich

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The only changes I've made inside Dragoncenter itself under the custom-setting, is changing the frequency and fan-control.
I have never set the ratio to 32.

What occurs with with the custom setting, is, upon "activating", it will use all the previous set settings - including fan variable control, DRAM speed etc; But the frequency will plummet into the 4100-4200 area for my CPU.
This is what always happens.

So, to limit damage and heating, I would love to set the frequency on 37 and 41 respectively when working.
Upon entering the feature to change frequency, I change the number to; say, 37; and press apply. Once I apply, my CPU frequency is still topping at 4200, wanting to go higher.

Clicking back into the "change" setting, my cpu frequency is now the former numbers (ex. 37 or 41) and with a lot of zeros behind it, as my first picture stated; Ultimately putting frequency at 3700000000.00 (and thus capping it at 62, or whatever), making the "customize" function critically dangerous and un-useable, as it will push the CPU further than what it can tolerate.
I have googled far and wide, asked reddit, here and tomshardware; Not a single person has yet been able to conclude what the problem is.

I have not been able to re-install the app, as I cannot find it under programs, and thus can't uninstall
 

Hardcore Games™

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drevskich said:
The only changes I've made inside Dragoncenter itself under the custom-setting, is changing the frequency and fan-control. I have never set the ratio to 32. What occurs with with the custom setting, is, upon "activating", it will use all the previous set settings - including fan variable control, DRAM speed etc; But the frequency will plummet into the 4100-4200 area for my CPU. This is what always happens. So, to limit damage and heating, I would love to set the frequency on 37 and 41 respectively when working. Upon entering the feature to change frequency, I change the number to; say, 37; and press apply. Once I apply, my CPU frequency is still topping at 4200, wanting to go higher. Clicking back into the "change" setting, my cpu frequency is now the former numbers (ex. 37 or 41) and with a lot of zeros behind it, as my first picture stated; Ultimately putting frequency at 3700000000.00 (and thus capping it at 62, or whatever), making the "customize" function critically dangerous and un-useable, as it will push the CPU further than what it can tolerate. I have googled far and wide, asked reddit, here and tomshardware; Not a single person has yet been able to conclude what the problem is. I have not been able to re-install the app, as I cannot find it under programs, and thus can't uninstall
It looks like you have managed to corrupt windows. Probably need to reset windows to start over. If the CPU is not fast enough spend some money and get a better one.
 

fatedust

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Hi drevskich,

You could try to use this removal tool that moderator provided to completely remove Dragon Center (uninstall UI & SDK), reinstall version 2.0.46.0., and see if problem still persists.
Also what version of BIOS and Windows are you using now?
 

drevskich

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@fatedust -
Thanks. I have tried to use the requested program and re-installed, and the issue still persists.

I have the most recent version of either, that being Windows 10, version 10.0.18362 build 18362 and SMBIOS version 2.8.
 

drevskich

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hardcore.games date=1589812536 said:
It looks like you have managed to corrupt windows. Probably need to reset windows to start over. If the CPU is not fast enough spend some money and get a better one.
I am sorry, but how is this in any way or shape, helpful or productive?

You tell me something vastly conflicting with my entire system, as everything works. Then you give me a barebones instruction and end up with the most stupid response to any issue I have ever seen.
Spend some money and get a better one? Instead of a Ryzen 2700x 7? What exactly do you expect from people, saying stuff like that...?
 

thrashed33

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I've given up on Dragon Center because IMO it's one of the buggiest pieces of software I've ever run across. Was tired of reading the fix for issues with DC is to reinstall Windows - I shouldn't have to do that because of poor software execution. Instead I'm using the BIOS for profiles and downloaded the standalone Mystic Lighting app - which works pretty well. For driver and BIOS updates, I grab them directly from the MSI web site.
 

Hardcore Games™

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I reset windows again sunday to get around other problems, dragon works more or less but some updates are borked
 

fatedust

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Hi drevskich,

Just keep you posted that Dragon Center has updated to version 2.0.48.0.
 
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