MSI Dragonwriter firmware upgrade problem

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[gs]biohazard

Guest
Hi ,

I have a problem with upgrading the firmware of the MS 8348 dragonwriter wich writes at 48X / 16X / 48X .
After checking in Nero I have the MS-8348 , it doesnt say A or B version , but judging from the front panel pictures on the firmware update site , it must be the A version.
( By the way this burner uses EXAC LINK , 2 MB buffer )
Nero indentified the current firmware as 1.10 D , the website already has 1.20D and even 1.40 now !

Whenever trying to upgrade the firmware the firmware upgrade program CANT find my burner .
I believe the exact error message was no MS CD / writer found , or something along the line after it scanned my bus . :-/

Anybody can help me with this ?

Primarily I want to upgrade my firmware to get better media compatibility.
 
E

Eugeno

Guest
Hi,
I have just bought (6 hours ago) the same drive.
It's MSI MS-8348 (not the A or B version).
The drive was manufactured in July 2002 (it's written on the top of the drive). The firmware is 110D.
So I tried to find newer firmware and I've found 140D.
I am sure it would be possible to upgrade my firmware from 110D to 140D (searched thru firmware 140D.bin file and there is only text MS-8348 (not A or B)!).
But I am not going to do that in near future because the drive is operating GREAT, really fast. I know many people have problems with this drive, but I must be the lucky one :D
I burn at 40x on my 24x medias without problems ( I've already burned 15 CD's from 2 different brands).

So, if here is someone with the same drive, who has it for longer time, please TRY to flash your firmware and tell us your results. Thanks

Happy user :))
 
P

pferguson

Guest
You have to boot off a windows boot disk, you don't mention what OS you are running - but you can boot off a windows 98 boot disk and then run the utility to upgrade the bios.

I think A & B are the same, one for Dos, one for Windows. I ran the upgrade as after about 2 weeks I got errors writing at x48, but it did not help and I was only able to write at x24 (not good). I have returned my unit to the reseller as a CD exploded inside !!!

So good luck !!!!!!!!!!
 
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[gs]biohazard

Guest
Hi ,

Yes I did boot into DOS mode as that is the only way the firmware upgrade program would work .
The OS I have is windows XP , I just used a windows ME boot disk with CD rom support in DOS .
THe Boot disk does recoqnise my two drives ( The dragonwriter and the DVD rom ) but the firmware program after scanning my busses didnt see it .

My problem with the drive is basicly this .

Once inserting a burned media or an empty disc the drive would 6 out of 10 not recoqnise the cd .
IT will keep spinning up and down like it was "searching" for something on the disk ,
After 30 seconds the drive just gives up and spins down , but windows continues to search , causing explorer to freeze when trying to acess the cd drive , the eject button also doesnt work .

This problem doesnt occur when using original audio cd`s or original games , it recoqnses them in one go .

I didnt have this problem when i first bought the drive , i burned happily for a few days till this occured .

Even the media that I burned at first wich was reconiqsed instantly ( certified phillips 48X discs ) are having trouble reading , the only way to get around this is to eject -> re insert eject -> re-insert till it grabs it .

Very irrating as this can take some time .

I tought I could solve this by upgrading the firmware but to no avail .

The problems manifested themselves about 3 days after buying the drive :-/
 
G

[gs]biohazard

Guest
b.t.w I didnt try the B revision of the firmware upgrade as the image of the front panel of the B version looks different then mine , i keep hearing rumours that the B version uses a different kind of buffer underrun protection , then the one I have with exac link ( rumoured to be A )

It`s too bad tough the B version DOES have windows firmware upgrade support , wich I think in that case would allow the firmware upgrade program to recoqnise my drive

I dont want to screw up my drive so i rather not try the B one :D


As for system specs :

Abit AT7 Max (1)
2 X 40 GB Maxtor 7200 RPM raid 0
XFX Geforce 4 4200
256 X 2 PC 2700 ram
T-bird 1.4 Ghz
3Com network card
Sony 12 X DVD rom
MSI Dragonwriter 8348

The dragonwriter and dvd rom are both configured as master drive , each are connected to a via chipset ide controller with one cable ( so no slaves connected to them )

The hard drives are connected to the highpoint raid IDE controllers of this motherboard , also each on one cable and configured as master .

So the burner isnt connected on a RAID controller wich would be a reason why the firmware program might not detect the drive in DOS .
 
G

[gs]biohazard

Guest
b.t.w I didnt try the B revision of the firmware upgrade as the image of the front panel of the B version looks different then mine , i keep hearing rumours that the B version uses a different kind of buffer underrun protection , then the one I have with exac link ( rumoured to be A )

It`s too bad tough the B version DOES have windows firmware upgrade support , wich I think in that case would allow the firmware upgrade program to recoqnise my drive

I dont want to screw up my drive so i rather not try the B one :D


As for system specs :

Abit AT7 Max (1)
2 X 40 GB Maxtor 7200 RPM raid 0
XFX Geforce 4 4200
256 X 2 PC 2700 ram
T-bird 1.4 Ghz
3Com network card
Sony 12 X DVD rom
MSI Dragonwriter 8348

The dragonwriter and dvd rom are both configured as master drive , each are connected to a via chipset ide controller with one cable ( so no slaves connected to them )

The hard drives are connected to the highpoint raid IDE controllers of this motherboard , also each on one cable and configured as master .

So the burner isnt connected on a RAID controller wich would be a reason why the firmware program might not detect the drive in DOS .
 
A

AndrewP7

Guest
Originally posted by Eugeno
Hi,
I have just bought (6 hours ago) the same drive.
It's MSI MS-8348 (not the A or B version).
The drive was manufactured in July 2002 (it's written on the top of the drive). The firmware is 110D.
So I tried to find newer firmware and I've found 140D.
I am sure it would be possible to upgrade my firmware from 110D to 140D (searched thru firmware 140D.bin file and there is only text MS-8348 (not A or B)!).
But I am not going to do that in near future because the drive is operating GREAT, really fast. I know many people have problems with this drive, but I must be the lucky one :D
I burn at 40x on my 24x medias without problems ( I've already burned 15 CD's from 2 different brands).

So, if here is someone with the same drive, who has it for longer time, please TRY to flash your firmware and tell us your results. Thanks

Happy user :))
I have the same drive and the firmware update makes no difference. The CD-RW freezes at the very start when writing above 16x
 
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