MSI GE62 6QF after restart only stuck on MSI logo.

tienbu

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Apr 6, 2020
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Hi guys I have a Ge62 6QF. After these years I decided it needed a good upgrade. This laptop is my secondary machine for my freelance work so it needed some love. 

So far I've upgraded both my drive and ram

1. Samsung 970 evo pro 500GB (main one windows installation)
2. Samsung 860 evo 1TB (secondary drive)
3. Corsair 32GB DDR4 2133MHz 

Everything works like a charm until I do a restart. I get the MSI logo with no loading. The only way is to power it off and on again. Then everything works without any issues. I did a search but no one so far had an issue like this. I've tried clearing CMOS and refreshing my Bios but still with the same issue. Again only on restart. 

Any help is appreciated.

Thanks,
Etienne
 

tienbu

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Apr 6, 2020
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Let's hope there is someone out there with a fix for it :)
 

gbnokiaaa

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Apr 19, 2020
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same problem here on [font=open_sans-semibold sans-serif]GS40 6QE-090 starting laptop no problem as soon as i hit restart get stuck on MSI screen. i have done new clean installation of OS from medial creation tool NO RECOVERY.with latests version of Win10 i thing must be something wrong with windows maybe they release bad update as they do it every month.[/font]
 

_Alexey_

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Dec 13, 2015
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I had the same issue, here's what helped:
www reddit com/r/MSILaptops/comments/fuua2f/so_the_curse_finally_got_me_stuck_at_msi_logo
  1. remove the bottom cover of the laptop by unscrewing all the screws as shown on the disassembly video
  2. remove two that hold the Sabre HiFi metal cover
  3. remove the Sabre metal cover
  4. remove one additional regular screw and the two hexagonal spacers under the cover
  5. carefully pull the Sabre PCB up to disconnect it from the main board
  6. disconnect the HiFi connector that goes from the right bottom corner of the PCB to the optical cable port, it's the only cable from the PCB
  7. tuck the cable under the flex cables that go into keyboard compartment and use some tape or zip tie to hold it place and avoid it shorting anything
I did not remove the battery for this procedure, but be careful - don't drop screws to avoid shorts, I don't know what is powered on when battery is connected.
 

Big mac

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Jul 1, 2020
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May it is a compatibility issue.
Have you confirmed the hardware component with MSI?
 
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