MSI GE76 rtx 3070 screen spontaneously goes black. What could cause this?

romillyrom150802cb

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Dec 26, 2024
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Hi Everyone,
So I have had the GE76 since February. This is the Costco variant with the Intel 10750h cpu. It’s been working perfectly fine but for some reason over the past few weeks the screen just goes black a few minutes after I start up the computer.

All programs remain on but the screen is off. Also, when I close & open the screen it works once again and shows the Lock Screen.

My gpu is set to discrete graphics mode. Could this be triggering issues with the display not being recognized? Or maybe the computer thinks a different display go blank black screen connected?
 
Last edited:
You need to contact the service center. It is possible that the problem is in the hall sensor or in the display matrix, or in the power supply circuit of the display on the motherboard
 
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