MSI GeForce GTX 1660 SUPER™ VENTUS XS OC - not detected

publi157b02e4

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Nov 7, 2020
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I received my new card today but all I got was a very low resolution (probably 800x600) and only on one screen
I have 8 pins plugged in on the PSU and it's seated properly and screwed down tight
The MSI Live Update 6 did not detect any drivers at all
Device manager says "PCI device" and the correct card is not known
I installed the Geforce experience software and I have both monitors working now and have proper screen resolutions back
The Live update 6 now says "Nvdia GeForce GTX 1660 SUPER" but I suspect I'm using the Nvidia drivers rather than the MSI ones
My keyboard is not working properly (can't type sometimes) and mouse is all over the place (sliding around like an ice skater for some reason)
Device manager still says "PCI device" though and "Update driver" does nothing (nothing new)

PC Spec
HDD: Seagate 1tb
SSD: Sandisk 1tb
CPU: Intel i5-4690 Haswell Refresh 3.50ghz
Ram: Corsair Vengeance Pro Series 16GB (2x8GB) DDR3 1600Mhz CL9 XMP
Motherboard: Asus H81M-Plus
Graphics: MSI NVIDIA GEFORCE GTX 1660 SUPER VENTUS XS OC Graphics Card '6GB GDDR6, 1815MHz, 3x DisplayPort, HDMI, Dual Fan Cooling System

BTW the old graphics card was working just fine which was a:
AMD Radeon - Sapphire PCI Express R7 260X 2GB Graphics Card
 

publi157b02e4

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Nov 7, 2020
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Driver booster 8 fixed the problem. I removed Geforce Experience first because I think it was only causing other issues. Will update this if I encounter further issues. I just can't understand why Windows 10 wouldn't be able to recognize a GTX 1660 Super from a major company like MSI. It's also crazy that MSI's own "Live update 6" updater couldn't not see the card properly and there was no option to manually download the drivers on the support site..
 

DonMcK

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Aug 7, 2019
Messages
222
Just a guess, but I suspect that you didn't uninstall the AMD drivers before you put the NVidia card in.

Win 10 might well have seen new card with wrong drivers and put in the Microsoft Basic Adapter driver (the default VERY basic display driver).

LiveUpdate (not the most reliable piece of software at the best of times) might have seen the basic adapter and decided there was nothing to update.

For desktops the MSI drivers are same as the NVidia drivers, just that the NVidia ones may be newer.

Driver Booster 8 ............REALLY!!!!!

Still, good to hear you fixed it :-)
 

publi157b02e4

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Nov 7, 2020
Messages
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Yes uninstalling the old AMD drivers did not help although I did it anyway. I wouldn't normally use a 3rd party driver downloader, because, why would would I when I just go to the manufacturer's website for them? But it helped a lot. When I download my motherboard's drivers from the ASUS site most of them refuse to install. It was the same when I had a Gigabyte motherboard (and yes I chose the right board and OS when downloading). It found many drivers that I would never have known were missing. For some reason this was advertised on the MSI site too, which gave me the idea to look for a driver updater, it seems to be the most popular software for this you might be surprised at how good it is.
 
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