MSI GEFORCE RTX 3080 VENTUS 3X OC Problems

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Sep 22, 2020
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So i recently recieved my MSI GeForce RTX 3080 Ventus 3X OC and i'm getting crashing problems with it. So basically when im in game within the first few seconds of playing it crashes and i believe the problem is the factory overclock is too high, as the core clock speed boosts all the way up to 2010Mhz in game and as soon as it reaches that speed it crashes. It does this in all games. The only way i can fix this problem is by downclocking the core clock in msi after burner. Another thing that is strange is that MSI stated that the normal clock speed is 1440Mhz but it never goes that low even in idle, and the boost clock is 1740Mhz and that is the speed it sits at in idle. But as soon as you go in game its starts overclocking itself upwards towards 2010Mhz and crashes itself. I use no auto overclocking software of any kind, and haven't tried to overclock it once. the only thing i have done is downclock it to make it actully work in game. i am also using all the lastest Nvidia Drivers.

CPU: i7 8700k delid 5ghz
PSU: TX750m
MOBO:MSI pc pro
Ram:corsair 2400mhz 16gb
 
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savormix

LF RTX 3090 Ultra
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What is your PSU (exact model)? Also, could you use HwInfo (or something similar) to log to file, then reproduce the crash and share the sensor readings from that file?
 
Joined
Sep 22, 2020
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What is your PSU (exact model)? Also, could you use HwInfo (or something similar) to log to file, then reproduce the crash and share the sensor readings from that file?
my PSU is TX750M and i think i have attached the log right, it didn't let me upload .csv file so i converted it to .txt if that works, let me know if it didnt work thanks
 

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also i don't know if i mentioned but the crashing isn't blue screen or a complete system lock up where i have to restart the pc. it just crashes every game to the desktop every time
 

savormix

LF RTX 3090 Ultra
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Hm, voltages seem solid, temperatures are also fine.

Unfortunately, MSI changed their VBIOS policy, so you cannot make requests and are forced to use/trust their Dragon Center/LiveUpdate software to tell you if there is an update. Before going through a RMA, I would suggest to test the card in a different system (preferably with a different motherboard model), if you are able to do that. Based on the information gathered so far, it seems the GPU might be at fault.
 

flobelix

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Jan 25, 2007
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39,544
That issue is no vbios issue anyway. The TX750M is not exactly a great psu, can you try a different one or the card in a different pc? Also have you tried to remove any cpu oc?
 

marksouthal128e02b0

DebugMyCode
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Sep 23, 2020
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Got the same card...exact same problem. It boosts too high 2050mhz in my case and crashed all games (same as OP, straight to desktop like an unstable overclock usually does), it is not a psu issue. -50 on the core clock solves the issue for me. It is indeed an unstable (Boost)overclock.

Have not upgraded PSU that was handling sli 1080 no problem, that's more wattage.
 
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flobelix

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Meanwhile seems to be a common problem on many 3080 cards from all manufacturers and models that cards won't make the boost clockrates they apply and manually downclocking a bit is needed. Maybe nvidia can address that in the future with a driver or vbios update. Usual problems with new graphics card generations. Hopefully the RTX 30 cards will not die as often as the early RTX 20 did.

Sometimes disabling graphics hardware acceleration helps so worth a try:
- In Windows go to Start and enter Control Panel
- there double-click on Display
- switch to the Settings tab
- select Advanced
- enter the Troubleshoot tab
- change the slider for Hardware Acceleration to None
- confirm the settings by clicking Apply and then OK to accept the new settings.
 
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