MSI GF63 THIN 10SCSR CANNOT TURN ON AFTER ADD RAM TO SECOND CHANNEL

Joined
Jan 26, 2021
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method
1. If i use 1 slot channel ram i can turn on and login window can use as usual.

method
2. If i use 2 slot channel ram i can turn on for the times only after shutdown i unable to login window, screen no output display just blank screen and the fan rotates only.

i already use latest bios E16R4IMS.10B

i use same model ram 16GB speed 2666 mhz i already change other slot same issue but if i use 1 slot ram 16GB 2666 can working fine. i need to use 32GB 2666mhz. i hope you guys can help me...thank..
 

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next3r

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some this problems is possitible "when works RAM OC" --set custom profile
1R + 2R memory ??? advanced "force single rank" on SA domain "but this not works on all system"

ideal send SN and find compatible memory for full performance/stability
 
Joined
Jan 26, 2021
Messages
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some this problems is possitible "when works RAM OC" --set custom profile
1R + 2R memory ??? advanced "force single rank" on SA domain "but this not works on all system"

ideal send SN and find compatible memory for full performance/stability
my memory using 2R i can show result in cpu z
 

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Joined
Jan 26, 2021
Messages
11
some this problems is possitible "when works RAM OC" --set custom profile
1R + 2R memory ??? advanced "force single rank" on SA domain "but this not works on all system"

ideal send SN and find compatible memory for full performance/stability
This my original ram but if i use 2 slot same issue.. first times i can login window after shutdown and turn on back i unable to loading any bios n window just blank screen.
 

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Furna

The sky above the port was the color of television
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one stick (Samsung) is single rank; the other (Pustick) is dual rank.
Moreover one is 8GB (Samsung) the other is 16 GB (Pustick) ...
Also timings are different
I see no way to make those 2 sticks to work together on a notebook.
RMA the new module and search for an *identical* stick of the old one.
If you cannot find it, buy 2 sticks of the same type and sell the remaining
 

next3r

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many differences

,.,.best find 16GB 2R ,,.,.find next one (Pustick) but I don't know the brand "quality"
and any replace HW --best full bios RESET "30s power button when nb run"
full bios reset to defaults ,..,lost custom configuration !!!!

and recommended brands
SAMSUNG,..,KINGSTOM.,,.CRUTICAL,..ordinary 2666mhz -around CL19 "dual rank"
--new 2x 16GB kit

or actual 1x 16GB --for gaming OK "+ possitible disable pagefile" ,.,.tested
 

nysmeee155102da

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Jan 4, 2021
Messages
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This my original ram but if i use 2 slot same issue.. first times i can login window after shutdown and turn on back i unable to loading any bios n window just blank screen.
If you would like to upgrade RAM, make sure you use the module that is exactly the same (same brand, same module) as the original one on the laptop since that one is confirmed that it's compatible with yourlaptop.
Otherwise may run into the compatibility issue.

If you want to upgrade RMA, you should contact the official MSI service center and they can do the upgrade for you and also make sure it's compatible with the laptop.
Also, you won't void the warranty.
 
Joined
Jan 26, 2021
Messages
11
one stick (Samsung) is single rank; the other (Pustick) is dual rank.
Moreover one is 8GB (Samsung) the other is 16 GB (Pustick) ...
Also timings are different
I see no way to make those 2 sticks to work together on a notebook.
RMA the new module and search for an *identical* stick of the old one.
If you cannot find it, buy 2 sticks of the same type and sell the remaining
i already tell you.. i use same model 2 (puskill) ram 16gb 2666mhz.. like picture..
i do not have (samsung) ram..i only using same model ram and same speed 2666 mhz..
before buy new ram i need confirm this solution can work or not..
 

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Joined
Jan 26, 2021
Messages
11
many differences

,.,.best find 16GB 2R ,,.,.find next one (Pustick) but I don't know the brand "quality"
and any replace HW --best full bios RESET "30s power button when nb run"
full bios reset to defaults ,..,lost custom configuration !!!!

and recommended brands
SAMSUNG,..,KINGSTOM.,,.CRUTICAL,..ordinary 2666mhz -around CL19 "dual rank"
--new 2x 16GB kit

or actual 1x 16GB --for gaming OK "+ possitible disable pagefile" ,.,.tested
i already have 2 (puskill) ram 16gb 2666mhz.. 1 slot working fine..if i use 2 slot cannot having display just fan rotate.. i have same issue after i user 1 slot (samsung) 8gb and other slot 16gb(puskill)..
if i reset the bios system i need to remove battery cable ?? because inside this laptop has 2 battery cmos and internal battery..
if same issue after i reset bios.. need to buy brand that you suggest..
 
Joined
Jan 26, 2021
Messages
11
If you would like to upgrade RAM, make sure you use the module that is exactly the same (same brand, same module) as the original one on the laptop since that one is confirmed that it's compatible with yourlaptop.
Otherwise may run into the compatibility issue.

If you want to upgrade RMA, you should contact the official MSI service center and they can do the upgrade for you and also make sure it's compatible with the laptop.
Also, you won't void the warranty.
this is original ram (samsung) 8gb 3200mhz..i think this issue with bios.. because i already use same model two (puskill) 16gb 2666mhz..if 1 slot don't have any issue..
using two slot of ram first time turn on ok after shutdown turn on back just fan rotate without display.. thank for you advise i need contact MSI ask them for the compatible ram for this laptop
 

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next3r

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i already have 2 (puskill) ram 16gb 2666mhz.. 1 slot working fine..if i use 2 slot cannot having display just fan rotate.. i have same issue after i user 1 slot (samsung) 8gb and other slot 16gb(puskill)..
if i reset the bios system i need to remove battery cable ?? because inside this laptop has 2 battery cmos and internal battery..
if same issue after i reset bios.. need to buy brand that you suggest..
reset -- 30s power button when nb run ---only "CMOS reset"

but ,,, if I understand it correctly ,.,.,.slot 2 look broken "no possitible" add any ram or get boot loop ?
try reset "for dual channel" need 2x same RAM

or is SLOT 2 broken

exist small chance -- SA offset "more ram" --need more voltage ,.,.but better is SERVICE debug
.,same possitible is HWdefect

edit
1x samsung 8GB 1R+ 16GB 2R puskill --impossible
dual-channel -- same memory "or not works"

2R memory --better .,,1R "for OC" or multi-chanell setup "not NB config"
unfortunately it will be cheaper -- MSI OEM
 
Last edited:
Joined
Jan 26, 2021
Messages
11
reset -- 30s power button when nb run ---only "CMOS reset"

but ,,, if I understand it correctly ,.,.,.slot 2 look broken "no possitible" add any ram or get boot loop ?
try reset "for dual channel" need 2x same RAM

or is SLOT 2 broken

exist small chance -- SA offset "more ram" --need more voltage ,.,.but better is SERVICE debug
.,same possitible is HWdefect

edit
1x samsung 8GB 1R+ 16GB 2R puskill --impossible
dual-channel -- same memory "or not works"

2R memory --better .,,1R "for OC" or multi-chanell setup "not NB config"
unfortunately it will be cheaper -- MSI OEM
Thank for suggestion..i will try this method..

My Slot 2 not broken because i already try slot in 1 ram can detect and loading window..

i hope after reset bios can use 32gb ram..
 

next3r

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Jun 22, 2018
Messages
2,529
64Gb limit 2x slot only

but more than 32GB no need ,.,.never :biggrin:
2x 16GB "same RAM" --good for any games /working

or 16GB --OK ,,.+ disabled pagefile ,.,.. I used it before and no problem for gaming usage :-)
dualchannel FPS boost or similar ?? minimal or only in benchmarks !
 

nysmeee155102da

Active member
Joined
Jan 4, 2021
Messages
585
Thank for suggestion..i will try this method..

My Slot 2 not broken because i already try slot in 1 ram can detect and loading window..

i hope after reset bios can use 32gb ram..
Contact the support first or contact the official service center directly and let them install the correct RAM for you.
If the situation now is due to the compatibility issue, then you're wasting your time here.
Make sure the module you use is fully compatible with the laptop first.
 
Joined
Jan 26, 2021
Messages
11
64Gb limit 2x slot only

but more than 32GB no need ,.,.never :biggrin:
2x 16GB "same RAM" --good for any games /working

or 16GB --OK ,,.+ disabled pagefile ,.,.. I used it before and no problem for gaming usage :-)
dualchannel FPS boost or similar ?? minimal or only in benchmarks !

i just want to boost FPS in games because dualchannel can raise up FPS in gaming..
i already can use 16 GB each slot 1 using same model ram samsung ddr4 3200 8gb..
that true we only use 16GB..32GB over power no need.. thank for your advise..
 

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Joined
Jan 26, 2021
Messages
11
Contact the support first or contact the official service center directly and let them install the correct RAM for you.
If the situation now is due to the compatibility issue, then you're wasting your time here.
Make sure the module you use is fully compatible with the laptop first.
i just ask in forum if someone knows answer for my issue..
it ok just now i already got answer for my issue.. thank for all you feedback..
i just buy same model ram..
 

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