It is absolutely ridiculous that they changed and you still have problems. It's ridiculous that we still seeing these happening for years and apparently there is no official response from MSI. I have the same problem, same keys. Very, vey disappointed with MSI.looks like the solution for this problem has not been found. well, this problem has been discussed a long ago. what make this unique is that the users who got this problem have the same exact unresponsive buttons (C, R, F, 9, 0, backspace, delete). users have done several ways to fix this issue like reinstalling the window, upgrading the bios, even replacing the keyboard. unfortunately, it all didn't work. i had mentioned that the steelseries engine is cause of this problem but apparently, i was wrong. a user told us that the keyboard cable was actually not installed properly whether it was factory defect or user error (probably when the laptop being repaired). looks like the only way to fix this is you need to tell the service center about the keyboard in specific. and yes i had my keyboard replaced like two years ago but the problem is still around to this day.
Test the keys in BIOS (the password area).HOW TO FİX KEYBOARD KEYPRESS PROBLEM ON GP62M 7RD: Hello to evryone"C, F, R, 8,9,0 and back space keys were not working on my msi gp 62m 7 rd laptop. It only works when I press the" fn "key. I searched different forums. There are no solutions. Interface device keyboard driver, then PS2 keyboard driver removed. I rebooted my computer. The drivers were reinstalled automatically.
my problem was solved but it started again
send the laptop to the service center to fix it.Ok team. So I have been having very similar issues to all of you. My CFR890 backspace and DEL keys would not work. I could not get into the BIOS as the DEL key wouldn't work even at the boot screen. One issue is that the cable from the Keyboard to the Mother Board is bent over flat. It is causing a pinch. I attempted all of the updates, but If I pulled it apart and reseated the cable I was able to get it to work for now. This is definitely a design flaw. I don't know if a longer cable would solve the problem, but I intend on replacing the keyboard and cable at the first opportunity.
The keyboard usage rate is high. It is also an easy-to-reach keycap. So everyone's questions are similar. I’m curious, doesn’t MSI provide a replacement for the original keyboard?THIS ISIUE MUST BE FIX:
Laptop : MSI GL62M 7RDX Issue : After two months of using laptop, certain keyboard keys not working. Keys are r,f,c,"backspace",\,0,9 have to use an external keyboard to type that. Things I did: Opened the laptop to reattached keyboard ribbon cable, didn't change a thing. (That voided the MSI...forums.tomsguide.com
All these people this insane.
this MSI forum, where is all the managers?