MSI GS66-11UH Screen stays turn off after opening the lid to wake up laptop from sleeping mode

badi1992

New member
CORPORAL
Joined
Sep 18, 2011
Messages
15
Hello,

2 weeks ago I bought MSI GS66-11UH (i7 11800h, rtx3080).

I noticed few issues and let me describe everything.

I was using official Intel GPU drivers from the MSI website. Rarely I noticed issues with the red color on Youtube and other video websites. The red color was "moved" by a few millimeters. Check the attached photos. I noticed when I open Intel graphic control panel then everything is fine (yes, it's strange). So I updated Intel Graphic drivers to the latest version from the Intel website.

With the latest Intel drivers, I noticed another issue. When I close the laptop lid and open it after few minutes the screen stays turn off. I noticed it only with the latest Intel drivers. With drivers from the MSI website the screen turn on when opening the lid. Everything in the system is okay.

"When I close the lid" - "Do nothing".

Could You guys check Your laptops or maybe do You have any solution?

Thanks
 

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hchg

Active member
LIEUTENANT COLONEL
Joined
May 27, 2014
Messages
1,600
That's real weird, but does the symptom happen on the second screen?
If the symptom doesn't happen on the external monitor connection, then it can leave to either a faulty color calibration software or faulty LCD screen.
 

next3r

Well-known member
MAJOR
Joined
Jun 22, 2018
Messages
4,524
and running after wake up i-gpu or d-gpu :unsure:

try no-optimus - d-gpu native mode "dragon center / gpu control" or native i-gpu mode
+ latest drivers

lid configuration - windows power scheme
drivers here

restore point / possitible use DDU - cleaning tool for drivers / clean installation
 
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