MSI H610M-E DDR4 The sound does not work after the update

omezi156702da

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Jan 24, 2025
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I repair motherboards in Russia, a lot of boards come after the BIOS update on which the sound stops working. But rolling back to previous versions through the programmer does not help. The only way to make the sound work again is to change the chipset with a new chipset and the sound starts working with any firmware. Also, if you put this chipset on another H610 board from ASUS GIGABYTE ASRock, there is also no sound. Incorrect firmware somehow disables the chipset. The problem is that the chipset does not reset the audio codec, I tried to force it to be removed, but it also does not work. This massive problem occurs for users after updating the BIOS, the sound disappears in the task manager or hangs on the VGA post code, but after firmware on the programmer we also get a non-working sound. Solve the problem in Russia, they refuse to accept these warranty cards because they blame the user for incorrectly updating the bios. I'm sure there's a firmware that will fix it somehow.

I even made a video about it a long time ago.
 
Hey, could you send a solution (I guess BIOS file/version) for MSI PRO H610M-E, same problem here. Does the file you send change depending on the processor used (Intel/AMD)? @Alan J T
WIll send via PM

And yes 500 is a common error on MSI Site you just need to try again later
 
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