MSI laptop HDMI not casting

gdonnelly2157a02e3

New member
Joined
Nov 20, 2021
Messages
1
Hi I bought a new msi gaming laptop to use in my new golf simulator, this was in March of 2021 - used it upto May but from then haven’t used it until now - for some reason when I plug in the HDMI from the projector it’s recognising the device but it won’t cast the image onto the screen - I’ve tried another laptop and the hdmi cable is working ok - brought the laptop into a repair centre today in case I was just being stupid - but they did a few checks and have confirmed all software etc is upto date - they have concluded it’s an issue with the laptop - obviously it’s under warranty, I’m based in the Uk - how do I ask msi to repair it ?
 

RaiderGamer

Well-known member
MAJOR GENERAL
Joined
Aug 1, 2015
Messages
3,574
update bios, update ec, reset bios, reset ec
reinstall windows
check device manager
try hdmi again
 
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