Msi mag 240r

jamie1315a102e3

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May 15, 2022
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Unfortunately I've been hit with the famous aio fault.
Serial number isn't eligible, Not sure how long the warranty is. But its lasted alot long then 90% of the coolers. ( got it January last year )
pump is making a horrible noise. Temps are ridiculous, 75 degrees on bios.
Has anyone had any luck regarding a replacement? I've requested a ticket, and it's changed to proceed? So hopefully hear something soon
 

fauc

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Please provide picture for CPU temperature in BIOS setup as attachment around 5 minutes.
 

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fauc

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This CPU temperature is around 76 drgree so it seem this cooling had some problem.
Please contact MSI for service directly.
 

jamie1315a102e3

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May 15, 2022
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They collected it, and is currently on the way to be "investigated ". I would imagine it has pump failure or the sediment problem! Will keep updating when I find out more, thanks.
 

badboy2k

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They collected it, and is currently on the way to be "investigated ". I would imagine it has pump failure or the sediment problem! Will keep updating when I find out more, thanks.
if it was a non V2 version its probably got the sedement problem as there doing a Recall and replacement on them Units. you will probably get a V2 back in Exchange for it.
 

jamie1315a102e3

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Yeah its a v1. Soon as I sent them the bios pic and the noise the pump made they issued a rma form. So fingers crossed I get the v2. Hopefully will hear from them this week
 

badboy2k

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Yeah its a v1. Soon as I sent them the bios pic and the noise the pump made they issued a rma form. So fingers crossed I get the v2. Hopefully will hear from them this week
let us know what they send you.
 

jamie1315a102e3

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May 15, 2022
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Update.
Had a email saying I'll receive the new unit next week, haven't mentioned what they have done. Maybe they just repaired it? Or hopefully a v2 will be sent. What's the difference in them? Just the new fitting for the next gen Intel?
 
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