MSI MAG 321UPX doesnt run panel protection on standby after turning the PC off

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kasimoto1152202cd

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Hey, has anyone managed to make MSI MAG 321UPX run the panel protection pixel refresh whatever after PC being turned off? Ive set the time to 16 hours atm and it sometimes interrupts my work/gaming which is very inconvenient, yesterday ive had a session longer than 4 hours and after turning the PC off i noticed the light at the bottom didnt blink (so i assume the refresh didnt happen). My monitor rarely runs longer than 9 hours on a day of usage so in theory i shouldnt ever hit the notification and forced refresh yet here we are.
Had it only for a few days so im still within the return window but perhaps someone has solved it? Ive read that for example on 321URX it works as you would expect it and the pixel refresh happens when you turn the PC off.

Im on FW 0.15 which seems to be the newest one.
 
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fauc said:
1.Please confirm usage time must be over 4 hours.
2.Please wait 20 minutes after into standby mode.
Click to expand...
hmm im confused because it seems to have happened on dec2 as ive found my display(and the light below msi logo) turned off in the morning just like it happens after pixel refresh but then today it didnt happen after 6-7h of usage
 
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It is firmware sheet for MAG-321UPX-QD-OLED on MSI website.
www.msi.com

MAG 321UPX QD-OLED

MAG 321UPX QD-OLED is the latest MSI QD-OLED panel, these displays exhibit the best picture quality when gaming and provide an ultimate immersive gaming experience with a super-fast 0.03ms response time.
www.msi.com www.msi.com

The latest firmware is v019 on MSI website so please update to it for checking again.
 
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fauc said:
It is firmware sheet for MAG-321UPX-QD-OLED on MSI website.
www.msi.com

MAG 321UPX QD-OLED

MAG 321UPX QD-OLED is the latest MSI QD-OLED panel, these displays exhibit the best picture quality when gaming and provide an ultimate immersive gaming experience with a super-fast 0.03ms response time.
www.msi.com www.msi.com

The latest firmware is v019 on MSI website so please update to it for checking again.
Click to expand...
Updated to v019 and it seems to be working properly now, noticed a panel refresh yesterday after turning the PC off and then the monitor remained on standby instead of turning off entirely so two upgrades at once! thank you for your time and the help, appreciate it a lot
 
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