MSI Modern 14 B11SB runs very hot and cannot wake up from sleep/automatic lock screen

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anton.susant154d02e1

New member
Joined
Dec 15, 2020
Messages
1
Hi everyone,

I just bought MSI Modern 14 B11SB with i5 1135U CPU on 12.12.2020. this laptop runs very hot even on battery saving mode. it's already updated to the latest windows update. also this laptop always fails to wake up from sleep/lock screen. So I need to force shutdown by pressing the on button, the turn on again. no additional software installed yet. so it's only windows and microsoft office 2019.

any suggestion ? thank you in advanced
 
C

Crazydonkey

Well-known member
SECOND LIEUTENANT
Joined
Jun 30, 2020
Messages
1,255
What are the maximum CPU and GPU temp you got?
Do you mean the power button is on but the built-in panel remains black?
Try to update the latest bios and EC firmware, and also VGA drivers on MSI website.
Besides, you can try to reinstall the latest msi center. (uninstall msi center and msi sdk first)
 
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