MSI MP275Q FW.017 Crash with HP Zbook intel display driver.

[stephen.lun15e002e1]

The HP Zbook will crash and restart whenever it goes to sleep. It is not happening when connected to 2 Dell monitors. Tried reinstalled the display driver and intel power management drive but no luck. Set auto connection detection off in OSD. One connected using DP. One connected with HDMI. 2 Monitors are connected with Dell docking.

 

[plutomate]

Have you tried different iGPU driver? Newer one?

 

[stephen.lun15e002e1]

Have you tried different iGPU driver? Newer one?

Thanks for your reply. I installed the iGPU driver from HP support website.

HP ZB8G1i14 U7 265H 14 32GB/512 PC (CU5X4PC)​

Intel Video Driver and Control Panel
Type: Driver
Version: 32.0.101.8508 Rev.W
Operating systems: View All
Release date: Mar 5, 2026
File name: sp171500.exe(779.7 MB)

 

[Goodspeed]

View attachment 211015

The HP Zbook will crash and restart whenever it goes to sleep. It is not happening when connected to 2 Dell monitors. Tried reinstalled the display driver and intel power management drive but no luck. Set auto connection detection off in OSD. One connected using DP. One connected with HDMI. 2 Monitors are connected with Dell docking.

Do you mean you connect 2x MP275Q monitors, or 1x MP275Q + 1x Dell monitor to the HP Zbook?
Is it possible to connect MP275Q directly to HP Zbook for tests without Dell docking?