MSI MPG X670E CARBON WIFI - PCIe slot no longer works after BIOS update

ndepoe159002db

ndepoe159002db

Nico
Joined
Nov 11, 2022
Messages
20
Hi,

At the launch of AM5 I purchased an MSI MPG X670E CARBON WIFI for myself along with a Ryzen 7 7700X and 2x 32 GB DDR5-5600 RAM. For the first few months it has been running pretty smoothly with no major issues.

However last weekend I decided to update the BIOS to the latest version (7D70v12) and while it offers some nice quality-of-life improvements, it did also introduce one major issue for me. In PCIe slots 2 and 3, I have installed two capture cards: an Elgato Game Capture 4K60 Pro MK.2 and an Elgato Game Capture HD60 Pro, respectively. I use these side-by-side for different purposes. After the BIOS update, the HD60 Pro capture card in the PCI_E3 slot from the Chipset is no longer being detected by Windows. There are no errors, no unknown devices in Device Manager, it's like the card isn't there at all.

I've already tried various things: updating drivers for the motherboard including the Chipset drivers, installing the latest drivers and software for the capture cards, updating Windows 10 to the latest version and installing all optional updates. I also reset the BIOS settings to the defaults and checked with that. None of those things solved the problem. At this point I'm very sure it's not a software or settings problem.

To eliminate the possibility of a failure with the capture card itself, I also swapped around the cards around so that the HD60 Pro is in the PCI_E2 slot. And sure enough: now the HD60 Pro is being detected again while the 4K60 Pro card is no longer visible in Windows. So I'm very certain that the problem is with the PCI_E3 slot (the only slot to come from the Chipset and not from the CPU) and it cannot be a coincidence that the problem appeared immediately after updating the BIOS. My guess is that this BIOS version introduced a bug in the Chipset firmware that causes the attached PCIe slot to fail initialization.

I would like to downgrade the BIOS again to the version that came preinstalled on the motherboard (version 110) just to see if that solves the problem, but that version does not appear to be available for download anywhere.

P.S.: I also noticed that after the BIOS update, the Sleep option disappeared in Windows. This bug is already covered and acknowledged in a different thread on this forum and I've confirmed that disabling A-XMP in the BIOS makes the Sleep option reappear, so this seems to be unrelated to my PCIe slot issue described above.
 
Sort by date Sort by votes
Alan J T said:
Well we kind of know that but not up to us is up to MSI
we ask for changes but not often it will happen.
After all non of us, Moderators work for MSI but just end users helping ou in the forums
Click to expand...
No Time frame when a new Bios will be out as well? But at your soonest convince will need the 1.10. Thank you.
 
Upvote 0 Downvote
iacc.cost15e502e4 said:
Could I please get the link to bios 1.10? Having issues with the graphics card displaying anything right after NVIDIA drivers are installed.

MSI MPG X670E CARBON WIFI
RYZEN 7 7700X
G.SKILL DDR5 6000Mhz CL32 32Gb
MSI RTX 4090 SUPRIM X
Samsung 970 Evo 1Tb
Windows 11 Pro
Click to expand...
See PM
 
Upvote 0 Downvote
Upvote 0 Downvote
well for my use case going down to 1.10 didn't work for me still having same problem with my devices turning on than off. Won't work connecting Reverb G2, wont work with with my flight stick from virpil or throttle. I tried a usb thumb drive in the USB expansion card and nothing. For whatever reason PCI-E3 isnt working right even with the downgrade. So switched out the 7 port usb for the 4 port Febsmart and the Febsmart usb pci expansion card works now works with the bios downgrade while SINEFINE PCI-E to USB 3.0 still has the same issue.. So seems to be related to certain hardware
 
Last edited:
Upvote 0 Downvote
The four-port USB PCIE power is double teh 7 port
1669801314776.png

And the 7 port USB PCIE
5 watts is barely enougn to power a smart phone now days so it may be the problem
1669801419474.png
 
Upvote 0 Downvote
Alan J T said:
The four-port USB PCIE power is double teh 7 port
View attachment 166267
And the 7 port USB PCIE
5 watts is barely enougn to power a smart phone now days so it may be the problem
View attachment 166268
Click to expand...
Doesn't explain why a simple thumb drive won't work either.. I tried using the same 7 port in the pci_e2 port and it powered all my peripherals fine on 110 and newest bios.. only the bottom pci-e3 doesn't work work right. 110 was too unstable and was crashing and blue screening in applications. So it's clearly a bios issue but some hardware reacts differently as well in the 110 bios some pcie expansion cards work and others don't work. So going back to 110 won't be a fix for everyone it seems. In the newest bios neither pcie expansion cards will work in the last pci-e3 slot
 
Upvote 0 Downvote
frozenbizki15f402eb said:
Doesn't explain why a simple thumb drive won't work either.. I tried using the same 7 port in the pci_e2 port and it powered all my peripherals fine on 110 and newest bios.. only the bottom pci-e3 doesn't work work right. 110 was too unstable and was crashing and blue screening in applications. So it's clearly a bios issue but some hardware reacts differently as well in the 110 bios some pcie expansion cards work and others don't work. So going back to 110 won't be a fix for everyone it seems. In the newest bios neither pcie expansion cards will work in the last pci-e3 slot
Click to expand...
All I can do is kick info in a certain direction so the correct people become aware of the problem and hopefully supply a fix.
 
Upvote 0 Downvote
Alan J T said:
Please list your full build
I will pass on the info
Click to expand...
Sorry for the delay. I had to return the other PCIE USB card as it did not work for my needs.
BIOS 1.32 did not work.

Board: MSI MPG X670E CARBON WIFI
BIOS: E7D70AMS.110 (working PCIE_3), E7D70AMS.120 (Broken PCIE_3), E7D70AMS.124 (Broken PCIE_3), E7D70AMS.132 (Broken PCIE_3)
VGA: MSI 4090 Suprim
PSU: Corsair HX1200
CPU: 7950
MEM: 2x32GB, 6000MHz G.Skill Trident Z5 RGB F5-6000J3040G32GA2-TZ5RK
HDD/SSD: 2x SAMSUNG 980 PRO SSD 2TB PCIe NVMe Gen 4 , MZ-V8P2T0B
COOLER: Corsair H150i
PCIE_3: StarTech PCIe USB 2.0 Card (PEXUSB4DP)
Keyboard: Logitech G510s
Mouse: Logitech G604 Lightspeed
OC: None
OS: Windows 11 64bit Professional

Both cards were tested with and without the additional power connector connected.
Test Results with : Acomdata USB PCI Express ADPU3-PCIX - Please note: I no longer have this card to test against. This card had LED that was lit during all tests so card received power from PCIE bus even when not working (without power cable connected).
E7D70AMS.110 - (working PCIE_2), (working PCIE_3)
E7D70AMS.120 - (working PCIE_2), (Broken PCIE_3)
E7D70AMS.124 - (working PCIE_2), (Broken PCIE_3)
E7D70AMS.132 - (working PCIE_2), (Broken PCIE_3)

Test Results with : StarTech PCIe USB 2.0 Card (PEXUSB4DP) - future tests will use this card as it works for my Asus Strix 7.1 & Centurion7.1 & my Rocksmith Guitar wire. Currently using 110 card in PCIE_3 with power connector connected.
E7D70AMS.110 - (working PCIE_2), (working PCIE_3)
E7D70AMS.120 - (working PCIE_2), (Broken PCIE_3)
E7D70AMS.124 - (working PCIE_2), (Broken PCIE_3)
E7D70AMS.132 - (working PCIE_2), (Broken PCIE_3)

This is how Windows sees the system with 110:
BIOS110.jpg

This is how Windows sees the system with 132:
BIOS132.jpg
 
Last edited:
Upvote 0 Downvote
Description of the "update" for the ACE motherboard :
- Reduce boot time - Improve system stability.

Why not release it for the Carbon as well ?
 
Upvote 0 Downvote
degroodt.kare15b802e9 said:
Description of the "update" for the ACE motherboard :
- Reduce boot time - Improve system stability.

Why not release it for the Carbon as well ?
Click to expand...

It is not really a bios update just a slight change to the boot behaviour of the current bios version.
No one has reported PCIE not working problems with the Ace, The carbon bios due to the PCIE problem will need way more testing to make sure it is fixed as it is only with some PCIE devices.
 
Upvote 0 Downvote
Yep lets hope it has fixed the problem

Have DM all users who requested BIOS
If I missed ya sorry
1670495906369.png
 
Last edited:
Upvote 0 Downvote
Back
Top