msi pro z690-p ddr4 bios malfunction

psolor12ce02b5

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Hey all.

I recently got a msi pro z690-p ddr4. Entering the bios, selecting advanced options and trying to do anything, after a few seconds, it changes the language to Chinese (i think) by itself. The mouse movement becomes jerky, there are graphics that are not refreshing properly and appear only when hovering the mouse over and ultimately, even if I go to lets say the boot menu and select it, the bios freezes and that's it! I have to power cycle.

This has been happening with the shipped A0 bios version but I have also tried the A4 and A51 versions and nothing changed. I also did a 10sec clearCMOS to no avail.

I have made a video to illustrate it better.


The fun part is that other than that, the system works fine. I mean I used my rescue usb stick to convert my old ssd to gpt, since I could not disable secure boot in the bios, I then cloned it to my brand new gen4 Gigabyte 7000 nvme and the old OS works fine. Games play fine, etc. I could even set the xmp profile of my ram, since thankfully this can be done without the advanced settings. However since I cannot change boot options, I had to remove the old ssd in order to force the system to boot from the nvme.

My question is, are all these just BIOS problems that will be fixed (it's been six months since this mobo launched ffs) or did I win the lottery again and got a mobo with super weird problems, that needs to be rmad?

thanks.
 

psolor12ce02b5

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right right, knew I forgot somethng

System Specs:

Case: COUGAR MX331 MESH-X
Mobo: MSI Z690-P PRO DDR4 (7D36-004R)
RAM : G.Skill Ripjaws V 16GB DDR4-3600MHz (F4-3600C18D-16GVK)
CPU : Intel Core i5-12400F
CPU cooler : ARCTIC FREEZER 34 ESPORTS DUO
GPU : Gigabyte RTX 3060ti GAMING OC
PSU : BE QUIET! SYSTEM POWER 9 600W

plus the nvme I mentioned earlier and some hdds.
 

citay

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Ok. The PSU model is a bit on the low-end side, i would've gone for a higher model from them there like the Pure Power 11 (which i recommend in my Guide: How to find a good PSU).

But actually, what monitor do you use, or is it perhaps a TV? Try a different monitor if you can. If the problem goes away, then this is what caused it.
It tends to happen in rare cases with some TVs that are used as monitors, or some unusual monitors.
 

psolor12ce02b5

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Yeah the system started as a lower end project a while back and I have been building since. The poor power 9 is decent for the money it cost. I will upgrade it on the next upgrade cycle.

However what you said about the tv blew my mind (n an intriguing way). Indeed I am using a generic HDTV but I cannot begin to grasp how that could cause wrong language been displayed and the bios to freeze when trying to access its settings. I mean wtf lol!

You got me thinking friend. I have another tv upstairs and will test to see if the problem goes away. If it does, I will bathe with gasoline the pc and the tv and will light them on fire, I swear to god, lol!
 

psolor12ce02b5

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Ok I tested with the other TV and the only thing I have to say is: NO WAY, NO WAY, I MEAN NO FREAKIN WAY! It WORKED!:agrees::what?:

Using the other TV, the BIOS works fine. What in the serious f? Man I am around PCs since the Amstrad 1512. I would have never guessed it was the display!

I can't thank you enough sir. The problem remains but at least the system is OK. I was planning to get a newer TV for that room anyway, but this will take a while. Is there any chance that this is fixable by MSI if I post a support ticket?

Again thank you VERY much. 🤛
 

RemusM

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Man I am around PCs since the Amstrad 1512. I would have never guessed it was the display!
Come on ...
Certain monitors and many TVs do not understand the BIOS resolution/refresh rate.
So you either don't see anything on screen, or you get all kind of abnormal behaviours (like your case :biggrin: )
The "fix" in this case is another monitor, another graphics card or another BIOS (motherboard).
:beerchug:
 

citay

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You're welcome. Yes, don't ask me how or why this happens with the BIOS and some TVs or "unusual" monitors, but i've seen it happen before.

You can set up everything you want in the BIOS with the other TV and then keep using your original TV, since only the BIOS gives these problems on it.
You can contact MSI about it, but i'm not sure how easily they can reproduce it (or fix it for that matter).
 

psolor12ce02b5

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Come on ...
Certain monitors and many TVs do not understand the BIOS resolution/refresh rate.
So you either don't see anything on screen, or you get all kind of abnormal behaviours (like your case :biggrin: )
The "fix" in this case is another monitor, another graphics card or another BIOS (motherboard).
:beerchug:

Look, I am using TVs as gaming displays for years. Ever since dvi and hdmi became a thing. I have seen my fair share of weirdness all these years, trust me.

The problems you mention are correct. HOWEVER, having the system replace English strings with Chinese ones and then crash, freeze and burn, due to the display, yeah, no way.

Another solution I thought. What if I connect my old Elgato HD 60, between the video card and the display? So the system talks to the Elgato first. It's just a pass through, but on my other systems, the monitor is reported as Elgato.
 

RemusM

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Another solution I thought. What if I connect my old Elgato HD 60, between the video card and the display? So the system talks to the Elgato first. It's just a pass through, but on my other systems, the monitor is reported as Elgato.
Another fix (for many) is switching from HDMI to DVI or VGA (if possible).
The bottom line: HDMI TV and BIOS was always a gamble.:biggrin:
 
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