MSI Product support not working

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Apr 20, 2022
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Why isnt the support page of components work? I'm trying to download bios but there is just a gray circle of ethernety showing when pressing the support tab. Not on my computer and same on my phone. Tried Edge and chrome.
I tried to call support, but the answering machine told me to go to my local "shop" to get support, and hung up. But I dont think they can do anything with the MSI web page....
 

Alan J T

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Why isnt the support page of components work? I'm trying to download bios but there is just a gray circle of ethernety showing when pressing the support tab. Not on my computer and same on my phone. Tried Edge and chrome.
I tried to call support, but the answering machine told me to go to my local "shop" to get support, and hung up. But I dont think they can do anything with the MSI web page....
List hardware please
 

badboy2k

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Does the hardware count in the working of the site? To access the site I am using another motherboard, chipset and CPU. (old Intel)
MSI B450 Gaming plus Max
MSI X570A PRO
MSI MPG X570 Gaming Edge WIFI
Also this page is not working: https://www.msi.com/Motherboard/support/MPG-X570-GAMING-EDGE-WIFI#cpu
working fine for me on all 3
 
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Apr 20, 2022
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working fine for me on all 3
It works on my wifes phone.. Strange
 

Alan J T

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Does the hardware count in the working of the site? To access the site I am using another motherboard, chipset and CPU. (old Intel)
MSI B450 Gaming plus Max
MSI X570A PRO
MSI MPG X570 Gaming Edge WIFI
Also this page is not working: https://www.msi.com/Motherboard/support/MPG-X570-GAMING-EDGE-WIFI#cpu
With hardware list we can just link the bios directly for you

Or go here kind of like a BIOS backup site will have what you're looking for
 
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