MSI rewards reduced?

[mathias.c]

Just posting here because I wonder if this is a general change or only somehow applicable for my account:
Did the MSI reward program just lower it's reward points this week?
For example the amount of points for the birthday bonus was lowered from 100 to 25, connect social network from 25 to 10.
Was this announced anywhere? Or is it normal that these point values change over time?
I don't find any info on this on MSI website or via google search.
Anyone else noticed this reduction in reward points?

 

[darkhawk]

I'll be honest, i don't know. You'd probably have to contact MSI directly to find out any info. See : >>How to contact MSI.<<

 

[dvair]

I noticed the Birthday one the other day.

 

[mathias.c]

OK thanks for confirming, I thought it was just me being punished for asking too many questions about MSI App and website bugs
I also see that I didn't receive the points that were mentioned for last customer survey.
Oh well, guess I'll keep this in mind then that it's not worth pursuing higher status tier if they are reducing / not giving points unannounced.

 

[Alan J T]

OK thanks for confirming, I thought it was just me being punished for asking too many questions about MSI App and website bugs
I also see that I didn't receive the points that were mentioned for last customer survey. This is a One time only
Oh well, guess I'll keep this in mind then that it's not worth pursuing higher status tier if they are reducing / not giving points unannounced.

Ya looks like something changed was working earlier this month I got BD bonus and double points for products for ones before 21st of April but not after.

Looks like it chaged some time after the 20th of April.

I got Double points for one on the 28th of April as have a Gold card but no BD bonus for it

 

[mathias.c]

Thanks Alan for clarifying, indeed I did a "MSI care - share you story" about MSI support earlier and got 25 points for that.
Would make sense if "customer satisfaction survey" then is not rewarded anymore.
But as you show, there was definitely a reduction in the reward points on several items.

 

[Alan J T]

Thanks Alan for clarifying, indeed I did a "MSI care - share you story" about MSI support earlier and got 25 points for that.
Would make sense if "customer satisfaction survey" then is not rewarded anymore.
But as you show, there was definitely a reduction in the reward points on several items.

I think it broken again is quite common for it to break