MSI RTX 4060 Ti Ventus 3X E OC artifacts in bios and before installing drivers

turbodom20115b102e3

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Oct 2, 2024
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Hello.
Maybe someone has encountered this or can help where to look, the essence of the problem:
I bought and installed the card - the image is artifacting. Video and pictures here I installed the drivers and everything is ok in Windows, games, programs, everything works, but in the BIOS itself the artifacts remain.
The card is connected with a DP-DP cable. But the most interesting thing is that when connecting HDMI-HDMI in the BIOS and Windows everything is ok.
I inserted the old card back (RX 5600XT) - there is no such problem.
The card is new, bought in a local store.
What I tried: I changed the connectors, tried a new cable.
Several times a monitor error message popped up, the resolution in games changed to 4K, or the resolution was not indicated at all without the ability to change it

Monitor: Gigabyte G27QC A, 2560x1440, 165Gz
Motherboard: MSI B450 Gaming Plus mATX
BIOS Version: 7B87v14
Video Card: MSI RTX 4060 Ti VENTUS 3X E OC 8Gb
Power Supply: Deepcool DA700W, a little over a year
CPU: AMD R5 2600 (No overclocking)
RAM: 2x8GB, Crucial Ballistix 3000
Storage (SSD & HDD) /Storage SSD&HDD: HDD 1TBx2, Sata SSD - 120+480Gb, M2 SSD 512Gb
CPU COOLER: BOX
Overclocking: No
Operating System: Microsoft Windows 10 Professional 64bit (New instal)
 

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Solution
there is no home, only if you take the system unit to the store

Maybe you can test it a neighbor monitor, else go to the store as already suggested above.

The issue looks like monitor (or cable) issue to me rather than the GPU, but you will find what it is once you able to test it.
Maybe you can test it a neighbor monitor, else go to the store as already suggested above.

The issue looks like monitor (or cable) issue to me rather than the GPU, but you will find what it is once you able to test it.
Checked with another monitor in the store - everything is fine, took a new cable and DP and HDMI - everything is exactly the same, the problem is clearly in the monitor.
Thanks to everyone who responded.
The post can be closed.
 
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