MSI RTX Geforce 2060 6GB Display port Issues

Jedifarmworker

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I've been having issues with my gaming pc as of late. I recently sent it my GPU to MSI to get it checked out and everything seems to be fine. MSI recommended me to test it out on a different PC and so I did on my brothers and for some weird reason it seems to only work on his and not mine.

Here are my specs when I first had the issues
First setup :
GPU : MSI RTX Geforce 2060 6GB
CPU : Intel Core i7-9700K Desktop Processor 8 Cores
Mobo : MSI Z390-A PRO LGA1151
RAM : 2x8gb LPX 16GB DDR4 DRAM
PSU : Corsair CX Series 550 Watt 80 Plus Bronze

Storage : Seagate Baracuda 2TB and Samsung 860 EVO 550GB
Monitor : Viotek GFT27DB 27' in

So I got it checked out and MSI said it's fine they sent it back it worked for a couple of days and same thing no display. I thought it was the motherboard so I bought the same one new again and moved everything onto the motherboard and it worked for a couple of weeks and now it's doing it again. So I decided to change the power supply and the RAM since normally there are known to give the GPU issues and so I did and this is how my PC is looking at right now.

My setup :
GPU : MSI RTX Geforce 2060 6GB
CPU : Intel Core i7-9700K Desktop Processor 8 Cores
Mobo : MSI Z390-A PRO LGA1151
RAM: 2x8gb Crucial Ballistix 3600 MHz DDR4 DRAM
PSU : EVGA SuperNOVA 650 Ga, 80 Plus Gold 650W

Storage : Seagate Baracuda 2TB and Samsung 860 EVO 550GB
Monitor : Viotek GFT27DB 27' in

After a couple of days no display again. At this point I am starting to get a little concern of what the issue can be? Any suggestions? It would be great much help as well.
Also can the CPU be giving the GPU issues or not? Just curious.

Thanks.
 

Alan J T

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Have you tested it in your PC with a different monitor.
 

Jedifarmworker

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Hi Alan,
Yes I have. I recently went to my friend's house and he has about the same specs as I do and it's compatible and I put my GPU on his and no display. I did it as well with my brother's PC same specs and nothing. But when I put my brother's GPU on my PC it started up just fine and no issues whatsoever. I contacted MSI and they said it might be the PCI-E slot but I recently just bought the same motherboard I originally had but new and moved all my stuff from the old one to the new one. So it's just come to the conclusion that it was my GPU and so I sent it in to MSI since I still have warranty under the GPU. Hopefully it gets fixed because GPUs are basically inflated at this point. -____-
Will update once GPU is back into my hands. As of today I just shipped it out and it's the waiting game.
 

Svet

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Which GPU model exactly is this?

So I got it checked out and MSI said it's fine they sent it back it worked for a couple of days and same thing no display.
Can you elaborate more?
No display when you try to boot? Or while working something happens?
Does the computer lockup? Crashed? Or still working but without monitor?

Also you said Display port issue,
does this means if you use HDMI, there is no issues?
 

Jedifarmworker

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Hi Svet,
The name of it is MSI Gaming GeForce RTX 2060 6GB GDRR6 192-bit HDMI/DP Ray Tracing Turing Architecture VR Ready Graphics Card (RTX 2060 GAMING Z 6G).
So when I boot up the computer, it doesn't display anything at all. I connected it through the motherboard and I am using the computer just fine. I tried both Display Port and HDMI and no luck at all.
 

Svet

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What debug led shows when you can't boot?

So when I boot up the computer, it doesn't display anything at all. I connected it through the motherboard and I am using the computer just fine. I tried both Display Port and HDMI and no luck at all.
Do you enable only discrete GPU when you use the Nvidia card? [without integrated GPU]
i.e. Nvidia card alone without other GPUs including without integrated GPU.
and did you make the primary graphics your Nvidia card?
 

Jedifarmworker

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I didn't notice a debug light turning on the motherboard at all.
I made my primary graphics on my NVIDIA card.
So I did test my GPU on different PCs (on my brother's PC and friend's PC). Both have similar specs as I do and it's compatible but it would do the same as if it was on my PC. No display. I put both their GPUs on my PC and it displayed within seconds of booting up.
I did send it in again to MSI because the first time it was a faulty PCI-E on my motherboard and this time it was the GPU itself.
 

Svet

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Got it, let us know how it goes when you get the replacement back.
 

Jedifarmworker

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I got it back today.
I set it up and it worked for about 8 hours and just right now it is not displaying again.
I just don't know anymore at this point. The fans sound louder than usual. All I did was restart my computer and my GPU stopped displaying.
Any recommendations would be much appreciated.
 

Jedifarmworker

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Update.
So idk how the hell this happened but I just did a windows update and it seemed to work just fine. But I would still would like to know why my GPU tends to act up and not get display once in a while. Just curious.
 

Jedifarmworker

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Another update.
Whenever I put the PC to sleep it turns on fine. No issues. Also whenever I fully turn it off it turns back on but it takes about a full minute to fully turn on. My only issue as of now is when I restart it.
When I try to restart after an update, it'll restart but it acts up and doesn't show display at all. Curious why that happens. But for now it's working I'm just going to wait it out until the 30 series is available for purchase via amazon, best buy, etc... and just build a new rig. For now I am going to play it safe and just do what's been working for me. Putting it to sleep and if I do updates fully turn off the PC and back on.
 

Svet

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My only issue as of now is when I restart it.
When I try to restart after an update, it'll restart but it acts up and doesn't show display at all. Curious why that happens.
I would suspect memory or PSU issue about that.
 

Jedifarmworker

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Hi Svet,
Really? I still have my Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM and the PSU Corsair CX Series 550 Watt 80 Plus Bronze on me just in case the ones I replace mess up.
But right now I have the RAM 2x8gb Crucial Ballistix 3600 MHz DDR4 DRAM and PSU : EVGA SuperNOVA 650 Ga, 80 Plus Gold 650W installed into my PC.
I've been wanting to change my RAM back to the original ones I had since I feel the EVGA PSU seems to be running a lot better than the Corsair one.
Should I switch RAM and see how that goes?
 

Svet

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Yes, that's what I think with your symptoms.
Try leave 1 memory stick only or switch back to original memory sticks and retest.
 

Jedifarmworker

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Hey Sivet,
So I did what you told me to do. I switched it back to the original sticks I had when I first started and it booted up really quickly with no issues at all. I even updated it again and had to restart it and no issues. I am going to keep an eye out on this for 1 week hopefully nothing happens but for now everything seems to be working fine!
Thanks for the recommendations!
 

Jedifarmworker

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Hi Svet,
Thanks for the recommendations! I turned it on today and it started up within seconds! No issues whatsoever! Glad I can hold out until GPUs become easier to purchase to upgrade!
 

Jedifarmworker

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Well... Looks like my luck ran out... Just today my GPU decided not to display whatsoever at all. I turned on my PC and it was just being loud like the last time I sent it in. I don't know why I tend to have the worse luck with this GPU. Wish I can just upgrade and forget about it.
 

Svet

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Can you try put the card in the 2nd PCIe x16 slot to have a try?
Also try clean the pins of the GPU with proper method,
and also clean the PCIe slots with a dust blower, then retest.
 

Jedifarmworker

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Hi SVET.
I tried putting it onto the 2nd PCIe x16 slot no luck.
I did clean it like how you recommended me so and also no luck.
I am going to do a RMA fix once more but I'm just like dumbfounded at this point I've only had this GPU for 2 years bought it new in 2019 and this started happening this year recently. I just don't know anymore.
 
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