MSI Thin GF63 – Stuck on Black Screen on Boot/Shutdown & M-Flash Reboot Fail (Power State Issue)

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rzayhan015e002eb

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System Specs:

  • Model: MSI Thin GF63 (12V Series)
  • CPU: Intel Core i5-12450H
  • GPU: NVIDIA RTX 4050 Laptop GPU (45W)
  • RAM: 16GB
Issue Summary:My laptop has developed an issue where it hangs on a powered black screen during boot, shutdown, and reboot states. The motherboard appears to be failing to switch power states properly, and Windows boot files have corrupted from hard shutdowns.

Detailed Symptoms:

  1. Booting Failure:
    • When I press the power button, the laptop turns on: the keyboard backlight turns on, fans spin, and the MSI logo appears.
    • Immediately after the logo, the display drops to a black screen while the system stays powered on (fans spinning, lights on). It stays in this state indefinitely until I force a shutdown by holding the power button.
  2. Workaround / Recovery Screen Error (Image Attached):
    • If I turn off the laptop after the black screen and then press and hold the power button again on the second attempt, it triggers a Windows Recovery Blue Screen.
    • On this screen, it gives a boot error regarding \windows\system32\winload.efi (Error code: 0xc0000098). (See attached photo for the full error details).
  3. Current Boot Behavior (Only Boots via Recovery):
    • Currently, the laptop will only finish booting into Windows if I force it onto this blue recovery page and press Enter to retry.
    • If I try to boot normally from a cold start, it always hangs on the powered black screen.
  4. Shutdown Failure:
    • Attempting to turn off the laptop normally results in the display turning off while the chassis stays powered on (fans spinning, keyboard LEDs lit) indefinitely.
  5. M-Flash / BIOS Update Failure:
    • I attempted to update the BIOS via M-Flash using a USB drive to fix this.
    • When selecting the flash file and confirming the required system restart, the screen goes black to execute the reboot. However, it hangs in the same powered black screen state.
    • Because it cannot execute the low-level reboot, it never reaches the BIOS flash confirmation screen, so no BIOS write process occurs.
Troubleshooting Already Attempted:

  • Battery Disconnect: Disconnected the main battery, waited 15+ minutes, and reconnected it.
  • EC Reset: Executed a full static drain / Embedded Controller reset (holding the power button down for 30+ seconds while unplugged).
  • Peripherals: Tested powering on with and without external devices connected.
None of the above steps resolved the power state freeze. Any help or diagnosis regarding whether this is an EC/motherboard power rail failure or a corrupt firmware issue would be greatly appreciated.
 

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Raju said:
You can try reinstalling the Intel and NVIDIA graphics drivers published on MSI's official website to see if the problem is driver-related. (FAQ 2110, FAQ 3267)
Click to expand...
if it was graphic driver related the pc would never work no? currently im using it with no problems, only problems are when turning on nd off also i did update intel graphics a week ago
 
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