MSI WT72-6QL PROBLEM WITH QUADRO M4000M

nem13e161602e9

New member
Joined
Aug 6, 2022
Messages
2
Hi guys, i´ve a problem with mi laptop, system can´t detect the graphic card quador m4000m. i´ve bought a new one from amazon and assembly to test, and what was my surprise, the system doesn´t detect the graphic card. The computer doesn´t work fluently with graphic works becouse is working with intel p530.

Anyone more with this problem? thanks a lot.
 

Crazydonkey

Well-known member
SECOND LIEUTENANT
Joined
Jun 30, 2020
Messages
2,479
If you can make sure the graphics card is compatible with the laptop, the problem might be caused by the faulty mainboard.
And since it's a quite old model, I don't know if it's still possible to be repaired by the service center.
You can raise a web ticket or contact them directly to have a check.
 

nem13e161602e9

New member
Joined
Aug 6, 2022
Messages
2
The one wich comes with the lapto is Quadro m4000m. I bougth the same graphic card on Amazon, but the problem is still there, can´t see either of them on devices properties. Where can i raise a web ticket?
 
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