MSI X870E GODLIKE USB4 ports not working

[Msistor157502e3]

Using latest BIOS and latest drivers installed on my Windows 11 machine. Device manager has an exclamation under USB4(TM) Host Router (Microsoft)
All other usb ports work but slower speed. None of the 2 USB4 ports work at all.
Specs: AMD 9950x3D
96GB 6400 ddr5
Samsung 9100 pro installed on the M.2_1 slot (no more nvme installed)
Any ideas? I'm still under 30 days return window with Amazon but need to know if this is a driver issue or a board issue.

 

[crai151502d0]

Have you installed the latest chipset drivers from AMD? 7.04.09.545

 

[Msistor157502e3]

Yes

 

[crai151502d0]

Can you screen capture your device manager. Curious what you are seeing vs. mine.

 

[hms]

Try installing the Win11 drivers for Asmedia 4242
get it from station drivers com

Asmedia ASM4242 USB 4.x Controller Drivers Version 1.0.0.0000​

27 Sep 2024

 

[xrodne152202d4]

For me all seems work with default MS drivers.

 

[hms]

Seems MSI has drivers listed on the win10 tab in other drivers section.

 

[Msistor157502e3]

Fixed it.
For some reason it didn't work on Win 11 Enterprise(even after doing all windows updates) so I reinstalled PRO version and now it is working.
I will probably try to reinstall Enterprise to see if I could make it work.

 

[xrodne152202d4]

Fixed it.
For some reason it didn't work on Win 11 Enterprise(even after doing all windows updates) so I reinstalled PRO version and now it is working.
I will probably try to reinstall Enterprise to see if I could make it work.

You can probably try just change key to Enterprise without need to reinstall.