MSI X870E GODLIKE USB4 ports not working

Msistor157502e3

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Joined
May 14, 2025
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3
Using latest BIOS and latest drivers installed on my Windows 11 machine. Device manager has an exclamation under USB4(TM) Host Router (Microsoft)
All other usb ports work but slower speed. None of the 2 USB4 ports work at all.
Specs: AMD 9950x3D
96GB 6400 ddr5
Samsung 9100 pro installed on the M.2_1 slot (no more nvme installed)
Any ideas? I'm still under 30 days return window with Amazon but need to know if this is a driver issue or a board issue.
 
Try installing the Win11 drivers for Asmedia 4242
get it from station drivers com

Asmedia ASM4242 USB 4.x Controller Drivers Version 1.0.0.0000​

27 Sep 2024
 
For me all seems work with default MS drivers.
1747313853831.png
 
Fixed it.
For some reason it didn't work on Win 11 Enterprise(even after doing all windows updates) so I reinstalled PRO version and now it is working.
I will probably try to reinstall Enterprise to see if I could make it work.
 
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