MSI X99 Gaming Pro Carbon

torres.159402e8

New member
Joined
Jun 16, 2021
Messages
3
Hello I am having issues with my motherboard specifically around USB's. Sometimes it recognizes my peripherals sometimes it does not. If I have my controller and headset and plug anything else The controller and Headset stop working. I used to have the Oculus Rift and same would happen sometimes the sensors would work fine and other times it wouldn't recognize them I would have to unplug and reboot to get it to work temporarily. I have seen people with USB issues in this forum but never seen any solution. Will purchasing a USB extender card help or will I have the same issues??
 

teletubby_po

To infinity and beyond.
FIRST LIEUTENANT
Joined
Apr 6, 2020
Messages
907
Where are you connecting the peripherals to? If it's the front panel I'll suggest you check the USB connector
Or you could find a pcie to usb expansion card like this
1623833233079.png
 

torres.159402e8

New member
Joined
Jun 16, 2021
Messages
3
Where are you connecting the peripherals to? If it's the front panel I'll suggest you check the USB connector
Or you could find a pcie to usb expansion card like this
View attachment 149481
I have been connecting to the back. I have a logitech c922 pro Web Cam Steelseries Artic HeadSet, Microsoft controller, Oculus headset, Blue yeti mic and SteelSeries EGB pad. When I plug them all some items stop being recognized with error code 43. Even when I dont plug everything items drop off randomly. I was thinking of getting the PCIE as you suggested but may just get a new MOBO instead. Thanks for your reply.
 

fatedust

Survey Corps
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Joined
Apr 9, 2020
Messages
1,334
No actually I have not updated BIOS since I got the board. Do you think getting the latest will help with the USB issues?
The 7A20v14 update note mentions "Improve USB device compatibility". I will always go for the latest BIOS since some bugs or security issue might be fixed in later version. And I suggest you update BIOS by M-FLASH.
 
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