MSI z490-a Pro Issue installing windows 10 to an m.2 NVME SSD, not loading windows after finishing install from windows USB drive installer

fraser.lawrence

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Jul 30, 2020
Messages
3
I am working on using an M.2-2280 NVME Solid State Drive for my boot disk (ADATA XPG SX8200 Pro) with the z490-a pro motherboard. My current dilemma is that after I install windows on the drive using a windows 10 USB media installer, the installer resets the computer, the drive isn't found as a boot disk and I can only load the UEFI. I updated the UEFI. I suspect I need a driver for the m.2 drive, or more likely I haven't setup the UEFI to boot from the right place correctly. Looking at the UEFI storage section it shows that m2_1 has the correct ADATA SX8200PN. Memory and CPU check out OK in UEFI (CPU is at 32 degrees). M.2 drive is visible in UEFI and boot drive is assigned to "UEFI HARD DISK".
I have tried troubleshooting in various ways including:
-Deleted all partitions on m.2 SSD.
-run windows repair on the newly installed m.2 drive.
- download fresh BIOS and update again to update version to most recent (7C75v21).
- try M-flash to roll back to older bios, but UEFI prevented me from doing this.
- clear CMOS.
-in Windows custom install from USB I tried installing the "intel rapid storage driver" version 17.9 driver for my SSD (ADATA doesn't have a driver of its own and requires using intel's driver for this drive).

The SSD worked fine on my prior build as storage drive but the old motherboard from 2013 didn't support using m.2 NVME as a boot disk. However the SSD is listed as a compatible part on ADATA's website for the new motherboard. Thank you for your help MSI community, my first build was a 386 33 Mhz, and I'm currently upgrading from a 4th gen intel 4670k, so of course I'm very excited about this motherboard for its overclocking potential once I get that far!

Specs :
Storage: ADATA XPG SX8200 Pro 1 TB M.2-2280 NVME Solid State Drive
CPU: Intel Core i5-10600K 4.1 GHz 6-Core Processor
CPU Cooler: Phanteks PH-TC14PE 78.1 CFM CPU Cooler
Motherboard: MSI z490-a Pro ATX LGA1200 Motherboard
Memory: Corsair Vengeance LPX 16 GB (2 x 8 GB) DDR4-3200 CL16 Memory
Video Card: NVIDIA GeForce RTX 2070 SUPER 8 GB Video Card
Case: Fractal Design Define R4 ATX Mid Tower Case
Power Supply: EVGA SuperNOVA G2 750 W 80+ Gold Certified Fully Modular
 
Last edited:

fraser.lawrence

New member
Joined
Jul 30, 2020
Messages
3
I am working through these things to try next as suggested by MSI support:
MSI Tech.07/29/2020check and make sure there is no bent pin inside the cpu socket. Please try with clearing the cmos setting on Jbat1 jumper/SW1 Switch or removing the battery on the mb out for 1 minute and put it back in with power off. Please test out the mb and components outside the case with mb box to support the board. This can prevent any short or grounding problem to the mb and the components. Try with swapping other components like the processor/memory/power supply/video card with other working system components to limit down and defective components installed into the system board. Remove all connection/installation of add on cards, drives, and extra cable connection from the mb. Try with bare minimum components installed only. If all steps have been tried and problem still persists then please kindly refer to our website for manufacturer warranty RMA info/request: https://service.msicomputer.com/msi_user/support/rma_form.aspx
 

zerijelly

Member
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Joined
Jul 5, 2016
Messages
505
You could update to the latest BIOS 7C75v22 to try.
Have you tried both M2_1 and M2_2 slot?
 

fraser.lawrence

New member
Joined
Jul 30, 2020
Messages
3
Yes thanks! The v22 was released hours after I downloaded v21 (for second attempt at making a usb installer), will do it ASAP after work thanks! I wasn’t able to get sata ssd to work either so I think it was a firmware issue but maybe this is fixed in the new version of the bios v22.
 
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