MSI's own Control Center hard crashes my comp (P67A-GD65)

nickmv

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Jun 4, 2011
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So I just got a P67A-GD65 B3 board, with an i5-2500K and I got it all set up and put together. The thing runs great, quiet, cool, etc. I'm currently at stock speeds and settings. However, I did NOT use the MSI CD to install drivers. Instead, I used the website so I had the latest versions of all these drivers. Anyways, I installed pretty much everything but the TPM Modules and RAID tools.

So, when I pull up the Control Center, the main screen displays fine. However, as soon as I click the Cooling tab to check temperatures, the computer locks up hard and the sound emits a strange audible buzz through the speakers. I have no clue why this is happening, and furthermore, I'm disappointed this is happening on a very stock build. I literally installed the components, installed Win7 x64, installed the drivers, then tried to check the temps. That's it.

I have successfully used SpeedFan to check my temps, so I know it's not some issue with probing the sensors. Does anyone else  have this problem, or know of a solution? I think it's kind of silly that MSI's own control center for their mobo's crashes the computer.


My specs:
P67A-GD65 (B3)
i5-2500K @ stock 3.3ghz
CoolerMaster 212+ HSF cooler

8GB (2x4) Corsair Vengeance DDR3 PC1600
XFX HD695X-ZDDC 6950 1gb vid card (the XXX turbo edition)

Crucial C300 64GB SATA SSD (boot drive)
Samsung Spinpoint 1TB SATA Drive (storage)

Corsair TX650 v2 PSU
 
Glad to see I'm not the only one with this problem. Also, as I noted in my first post, I am running Windows 7 Ultimate 64-bit.
 
Do you have thae latest BIOS on the mobo?  Just guessing here, but Control Center may be updated to work w/ a specific BIOS
 
When I first discovered the problem, I was on the 03.02.11 firmware. I have since upgraded to the 04.20.11.

Seriously, this is kind of ridiculous. MSI needs to get their stuff straight. Others are having this same problem.
 
Seriously, this is kind of ridiculous. MSI needs to get their stuff straight. Others are having this same problem.
I trust you did report this to MSI technical as per earlier responses in this post. Posting opinions out of frustration does not add value, nor does it assist in fixing the problem. This forum's prime objective is to gather factual information in an attempt to anlayse the problem and then employ the user community to post potential solutions. >>Please read and comply with the Forum Rules.<<
If others are having the same problem, then they also need to report this to MSI technical, being as comprehensive as possible. As I mentioned before, it seems a 64bit OS symptom.
>>How to contact MSI.<<
 
If you contact MSI Support they will send you a link to an updated Control Center after a few replies. I think they finally caught on after several complained about the hard locks. I have the updated version and all the clickable tabs and boxes work like they should now ;)
 
No problem, it only took me about 5 tickets to finally get something useful back. The version they sent me a link to was 2.2.004 but it has yet to make it to the board update page for some reason but works like it should now  ;D
 
Version 2.2.011 now available from the MSI Utility download site and the buttons now do something other than lock the machine instantly. Not sure the O/C settings are of much use, but that's another issue!
 
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