My laptop suddenly restarted, Kernel-Power 41 (63) event.

[inanimate339159602e4]

My laptop has recently experienced two blue screens. On both occasions, I was watching a livestream in Google Chrome when the system suddenly displayed a BSOD. The laptop restarted very quickly both times, about 20 seconds.

The conditions were the same on both errors:

GPU Switch: MSHybrid Graphics Mode
Power status: Running on battery power without the AC adapter connected
Power Plan: Balanced
MSI Center User Scenario: Balanced


In Event Viewer, I found two Kernel-Power 41 (63) events, occurring 15 days apart.

The first BugCheck error was:0x0000010e (0x000000000000002d,0xffffce85b64f1860,0xffffce84f92348c0,0xffffbc0bea28c000)
The second BugCheck error was: 0x0000010e (0x000000000000002d,0xffffbc84f5dd1810,0xffffbc84f603d280,0xffffe18eb3cee000)

After opening the `.dmp` file in WinDbg, it displayed the information :

Could you please help me what kind of problem I am facing and how I should resolve it? Thank you very much!!!

My laptop’s system information
Product Name: Stealth 16 Studio A13VF
OS: Microsoft Windows 11 Home 64-bit, Version 25H2 (OS Build 26200.8655)
BIOS Version: E15F2IMS.10D
BIOS Release Date: 2023/08/08
CPU: 13th Gen Intel(R) Core(TM) i9-13900H
Memory: 32 GB DDR5-5200, SK Hynix HMCG88AGBSA092N
Graphics: NVIDIA GeForce RTX 4060 Laptop GPU, 7971 MB
Graphics: Intel(R) UHD Graphics, 128 MB
VBIOS Version: 95.07.16.80.10
Disk: SSD, NVMe SAMSUNG MZVL21T0HCLR-00B00, 953.87 GB
Disk: SSD, NVMe CT1000P3PSSD8, 931.51 GB
Win32 SHIFT Mode: Unsupported
Power Plan: Microsoft Power Plan\{381b4222-f694-41f0-9685-ff5bb260df2e}, Balanced
UWP User Scenario: Balanced
Manual: Not Supported
ApexMode: Off
Graphics Switch: MSHybrid Graphics
Intel graphics driver
Device Name: Intel(R) UHD Graphics
Driver Version: 31.0.101.4502
Driver Date: 2023/06/15

NVIDIA graphics driver
Device Name: NVIDIA GeForce RTX 4060 Laptop GPU
Windows Driver Version: 32.0.15.9174
NVIDIA Driver Version: 591.74
Driver Date: 2025/12/30
CUDA Version: 13.1

 

[Edric]

The 0x10E error is related to video memory management and is usually associated with the graphics driver or the switching between the Intel and NVIDIA GPUs.
Try to update the BIOS from the MSI support page and perform a clean installation of the Nvidia graphics driver.

As a temporary test, disable hardware acceleration in Chrome and check whether the issue also occurs while connected to the AC adapter or when using Discrete Graphics Mode.

The Kernel-Power 41 event only indicates that the system restarted unexpectedly and is not the actual cause of the blue screen. If the issue continues, you should check the complete dump file for further analysis.

 

[inanimate339159602e4]

ror is related to video memory management and is usually associated with the graphics driver or the switching between the Intel and NVIDIA GPUs.
Try to update the BIOS from the MSI support page and perform a clean installation of the Nvidia graphics driver.

Thank you for your suggestion! I found the error description (0x10E 0x2D) on the Microsoft website. It said the error is caused by: 'Call to DdiMapCpuHostAperture failed, but was expected to succeed.' But I don't really know what that means. Could you explain it to me? Thank you!

 

[Edric]

Thank you for your suggestion! I found the error description (0x10E 0x2D) on the Microsoft website. It said the error is caused by: 'Call to DdiMapCpuHostAperture failed, but was expected to succeed.' But I don't really know what that means. Could you explain it to me? Thank you!

“Call to DdiMapCpuHostAperture failed” seems to be the system failed while accessing GPU memory, searched via Google.
Try the steps mentioned above: update the BIOS, perform a clean installation of the NVIDIA graphics driver, and disable hardware acceleration in Chrome to see whether the issue still occurs.