My mouse(GM41) dongle does not work

Why my mouse doesn't work

  • broken

    Votes: 0 0.0%
  • my misstake

    Votes: 0 0.0%
  • other

    Votes: 0 0.0%

  • Total voters


New member
May 13, 2022
Hi! I am Japanese so I cant write English well. I have a consultation today .
I bought GM41 on May 13th. but my mouse doesn't work. If you connect by wire, you will connect, but you will not be able to connect wirelessly. I opened it today, but I couldn't connect wirelessly . I tried uninstalling it from Device Manager, but I can't connect wirelessly. I'm looking for another computer right now. If found, I will try to connect to it. I charged it well. It says that it is 100% charged on the MSI center.