My MSi laptop's hinge has broken and it's only been a year since purchasing it :')

Status
Not open for further replies.

iralajiu156802da

New member
Joined
Nov 7, 2021
Messages
2
Broken hinge.jpg

If you see the image, man, I'm really disappointed. I got this laptop last year so I could use it during my engineering course. I'm already at the end of the semester and now I have to find an alternative to my laptop cuz I have to send it off for repair. I live in west Malaysia and the only service center available in the entirety of Malaysia is in West Malaysia. With that added I have to wait like a month maybe for it to be sent back to me after it's been fully repaired. I have finals coming up and now I have to find a last minute alternative cuz I still have online classes. Honestly I think the hinges being on the outside instead of having inner hinges is a big design flaw. Do you guys have any ideas how to rectify this problem instead of using more money just to get it replaced? Or do you think I should send it off for repair?
 

Nichrome

Friday? Deploy to prod!
Global Moderator
Joined
Nov 7, 2013
Messages
20,940
Hi
Unfortunately it's a common fault with MSI laptops. I've MSI laptop myself, and it's second time the frame cracked in exactly same spot.
 

iralajiu156802da

New member
Joined
Nov 7, 2021
Messages
2
Hi
Unfortunately it's a common fault with MSI laptops. I've MSI laptop myself, and it's second time the frame cracked in exactly same spot.
Really? That's definitely some new insight. How do you manage the problem? Or how do you prevent it from happening?
 

Nichrome

Friday? Deploy to prod!
Global Moderator
Joined
Nov 7, 2013
Messages
20,940
You don't prevent it, lol
I use my laptop for past 3 years only for Skype few times a month. And it simply broke after 200 or so times of open/close.
First time I was able to find frame on aliexpress which fitted perfectly and was fine. But didn't last long either just like original didn't..
 

jancas158402e2

New member
Joined
Nov 21, 2021
Messages
1
View attachment 153408
If you see the image, man, I'm really disappointed. I got this laptop last year so I could use it during my engineering course. I'm already at the end of the semester and now I have to find an alternative to my laptop cuz I have to send it off for repair. I live in west Malaysia and the only service center available in the entirety of Malaysia is in West Malaysia. With that added I have to wait like a month maybe for it to be sent back to me after it's been fully repaired. I have finals coming up and now I have to find a last minute alternative cuz I still have online classes. Honestly I think the hinges being on the outside instead of having inner hinges is a big design flaw. Do you guys have any ideas how to rectify this problem instead of using more money just to get it replaced? Or do you think I should send it off for repair?
The exact same thing happened to me (6 days after warranty ended!! - wouldn't have made much difference because they only make 1 repair per warranty period and I already had to send it back because the power jack also broke!) - these laptops are really poorly made. Will stay away from the in future for $1400 I would expect them to last longer than 8-12 months. I cannot even send it off for repair as the laptop will not close!
 

dutchfume159302e3

New member
Joined
Jan 23, 2023
Messages
1
YO IMAGINE PAYING FUCKING NEARLY 6 THOUSAND DOLLARS FOR THE TOP OF THE LINE FUCKING GE76... 3080TI, 32GBS OF DDR5 RAM BLABLABLABALBALBALBLABLABLABLALBLBA... AND ONLY AFTER TWO PATHETIC MONTHS OF FUCKING USE; BEING EXTRA FUCKING GENTLE..... HINGES BREAK... WHAT FROM? OH SIMPLY FUCKING OPENING AND CLOSING.

I ABSOLUTELY LOVE HOW NO ONE FROM MSI HAD RESPOND TO THIS FORUM POST OFFERING AT THE VERY FUCKING LEAST SOME LEVEL OF COMFORT OR ASSURANCE.
 
Last edited by a moderator:

Alan J T

🙈 🙉🐝 🤬😈
Global Moderator
Joined
Sep 11, 2020
Messages
11,464
YO IMAGINE PAYING FUCKING NEARLY 6 THOUSAND DOLLARS FOR THE TOP OF THE LINE FUCKING GE76... 3080TI, 32GBS OF DDR5 RAM BLABLABLABALBALBALBLABLABLABLALBLBA... AND ONLY AFTER TWO PATHETIC MONTHS OF FUCKING USE; BEING EXTRA FUCKING GENTLE..... HINGES BREAK... WHAT FROM? OH SIMPLY FUCKING OPENING AND CLOSING.

I ABSOLUTELY LOVE HOW NO ONE FROM MSI HAD RESPOND TO THIS FORUM POST OFFERING AT THE VERY FUCKING LEAST SOME LEVEL OF COMFORT OR ASSURANCE.
Try aging in a Month
>>Please read and comply with the Forum Rules.<<
111aaa.jpg
 
Status
Not open for further replies.
Top