New Computer Randomly Bluescreening

dcorry150702d4

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Feb 20, 2025
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Hi! I just got an MSI Aegis computer and every couple of weeks it will just bluescreen. Especially if it goes to sleep and I turn it back on again, so I've disabled it sleeping for now. I just had a youtube video up and it bluescreened randomly. I had posed to a Microsoft board but they have not been much help. I'm not super tech-savy so breaking down any solution would be so helpful. I've attached the minidump file in a Onedrive link if anyone knows any solution to this!
Minidump Files Link
Thank you!
 
1.Please provide link for this video.

2.Please provide link of picture for all information in system information in Windows OS as attachment.
How to check System Information in Windows 11?
 

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1.Please provide link for this video.

2.Please provide link of picture for all information in system information in Windows OS as attachment.
How to check System Information in Windows 11?
Sorry for the late reply, here is the information:

Screenshot 2025-03-20 124303.png
 
Hello!
Please help try the latest BIOS and try to update using Mflash only.
https://www.dropbox.com/scl/fi/9psi...ey=epwqwsunvh2kmtoq075wyxdj8&st=pwpp5wld&dl=0

Please help check if there is any exclamation mark in Device Manager.
Please scan for available Windows Update.

try to help the system temperature including CPU, DRAM, GPU using 3rd party application like HWiNFO64.
clear CMOS, short JBAT, unplug the power cord and reset CMOS battery.

try to clean the gold finger on memory module and clean the DIMM slot.
 
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