new Z590 ACE Gold motherboard and RTX3090 Suprim X and frozen screen(not solved)

citay

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MSI don't have their own SSD controllers or NAND flash, so they purchase them elsewhere and make an SSD out of it. Their SSD will use a Phison PS5018-E18 controller with 96-Layer-3D-NAND, nothing too special, this is what you can currently get in the Corsair MP600 Pro or PNY XLR8 CS3140 already.

Samsung make their own controllers and their own NAND flash, and to me the 980 Pro is hard to beat overall (i have one too), it still has the upper hand against such SSDs as above.
 

lou.yeuon155002d6

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I finally installed the DarkPower 12 1000W but the pc hung up even more often (every ten minutes or so compare to an hour or so from before). I think the problems lie on the Bios There is no coolant water leak as far as I can see. I just don't know how to set the Bios right or the Bios need some improvements LOL, perhaps it need some breakin time. Here is the picture. I still need to do some improvement with the cables and hoses if I could get it fix at all .
 

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citay

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That's unusual. There is no "breaking in time" with a CPU or mainboard etc... either it's stable or you have a problem somewhere. I really hoped it was the PSU, because your first one was quite old.

What components do you still have from your previous system? For example, can you test the old graphics card, the old RAM? Was the CPU from your old system or newly bought?
 

lou.yeuon155002d6

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The rams are new, Dominator Platinum (CMT16GX4M2C3600C18W), CPU is also new which I bought last year I 9-10900K in retail box. But at the time I cannot find any good GPU to buy at all due to the great GPU shortage and so I have to wait until now. I had put the ram to test on the working pc and seemed fine. I do not want to test the RTX3090 on my old pc and mess it up. I had never encounter any Intel cpu problem before, old AMD cpu did give me some small problem but was no big deal. I think the problems very unlikey caused by them. I had read the posts here and it seems that many people here have almost the same problem as I do, I hope one of them can fix the problem and I have something to follow on. Perhaps the ram I got will not match up with the motherboard too. I will try to use some old ram to test on the new build and see how it goes.
 
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citay

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Do you have some old graphics card or RAM to test in the new system? You need to exclude the components one by one from possibly being the culprit. It's possible that it's the CPU, but that's more of a hassle to test, so i'd first check with some other RAM, and other GPU, doesn't have to be high-end, maybe a friend can lend you his for a quick test.
 

lou.yeuon155002d6

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My other graphic card is in a water cooling loop and is hard to removed, that is my only working computer now. Perhaps I can use the onboard graphic that come with the cpu ?
 

citay

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The GPU-Z data is weird. It doesn't detect the memory size, bus width or bandwidth. On all other pics of a 3090, they're there:



You are using a completely outdated driver version from 2020, maybe that's part of the problem.

Get current drivers from here: https://www.nvidia.com/Download/index.aspx?lang=en-us
 

lou.yeuon155002d6

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I download it directly form Nvidia after I got the pc to boot to windows, that is strange. I got no other drivers in my new pc. My pc also freeze on the Bios screen too sometimes. I will try again.
 

citay

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Yeah if it's in the BIOS too, it can't be driver-related, but that you got such an old driver is also weird.

Try without the graphics card, using the onboard graphics.
 

lou.yeuon155002d6

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I have notice the fans on the GPU stop spinning before the pc hung up a few minutes later. I don't know if this is related. The pc just hung up but all the RGB lights on the GPU and the motherboard are still on. If I restart the pc again the fans will spin again and will stop after a while and then the pc will hung up again. I live in Ontario Canada so it is not convinence for me to call MSI USA for support. It is hard to get hold of GPU now because of the shortage and I don't really want to return the GPU card to the store. Is there a way to contact MSI by email for support or there are better way to contact them ? Please let fme know. The GPU fans stop spinning after a while seems to be the problem.
 

citay

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That can't be it. The fans behave normally, since it has 0dB-Zero-fan-mode in idle.
If you think it has to do with the GPU cooling, switch to the Gaming BIOS: https://www.techpowerup.com/review/msi-geforce-rtx-3090-suprim-x/31.html

BTW, do you use the graphics card "stand" to support the card at the far end? It's 1.7 kg after all.



You can rule all this out by taking out the card and testing with the internal graphics (iGPU).
 

lou.yeuon155002d6

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Yes, I has the support stand put in. The strange thing is that the gpu fans would stop spinning even before the pc hung up. I think I read it somewhere on the graphic card forum that someone else had their same card fans not working so I also make a new post there and may be I will get some new information.
I had removed the RTX 3090 gpu and using the onboard Intel i9 10900k i-GPU, so far no freezing for almost 4 hours. I would go out and buy a cheap GPU to test it as well. But nowaday anything that is better than the onboard intergate graphic is well over 500 dollars( 50 to 100% more than MSRP) I guess the GPU shortage is still not over LOL. I guess I am stuck with this three thousand dollars card with MSI LOGO as paper weight for now.
 
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lou.yeuon155002d6

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I have taken the MSI RTX 3090 graphic card back to the store and they test it for more than 3 hours without any problem.( they are authorized MSI dealer). I was there all the time so they could not cheat. On the MSI motherboard side they won't test it because I bought it from Newegg. I would have bought from them as well if they have the Gold edition. I test it myself with the onborad graphic and it ran without problem as well. Now I put them all back together and playing with the BIOS settings on PEG/IG and somehow I got it to work. I think it was the Bios settings that caused the problems and the default settings just won't work. I sure hope in the future MSI will come out with a better stable BIOS. I also disable the onboard graphic in Windows 10 as well. Had I used a CPU without intergated graphic may avoid the problem as well. The GPU now run at 45C on idle and 60C on light gaming.
 
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citay

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Nice. Do you remember which settings you changed to get it to work? Do you use current graphics drivers now?
 

lou.yeuon155002d6

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I just playing around with the onboard and discrete graphic settings and it starts to work, I don't known how it happened because I know very little about the MSI BOIS. One thing I am sure is that the Bios need some improvement and is not very stable as it is now. Once I got pass it I can go on to test some latest 3Dmark tests without any problem. no hung up or freeze the whole time and the scores are between 95% to 99% above others online. I didn't do any overclocking so that is not bad at all. The GPU got a bit hot during the test ( around 70C.) I don't know if it is normal or not.
 
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lou.yeuon155002d6

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Finally find a way to bypass the BSOD problem temporary. Just increase the CPU and memory core voltages in the BIOS and it ran for 2 days without any problem(I leave the computer on for 2 days). I even be able to do some overclocking with MSI Afterbuner. The temperatures went down instead of going up, it is kind of strange but I love it :)
 

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citay

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You mean the GPU temps? Whenever temps decrease with OC, you have to make sure about the performance. For example, with certain GPUs, when you don't also increase the power limits, you won't see any performance gains, or it might even become slower. Today's GPUs (just like CPUs) are a complicated ballet of turbo boost clock rates within certain power limits, and OC is not straightforward anymore. If you're not careful, you will lose performance, kill the efficiency, or sometimes both. With CPUs, you additionally might lose single-thread performance (because you deactivated the turbos), but multi-thread performance in benchmarks will be minimally higher, which actually isn't so helpful in daily use for most people.

Anyway, you need to verify the performance in combination with the card's power consumption to see if you improved anything. Lower temps come from lower power consumption, which makes me think you made it slower somehow.
 

lou.yeuon155002d6

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No, I have not changed the firmware on 3090 as the retail store told me to leave it as it is or it may void the warranty. It cost me over three thousand dollars and I don't want to mess with it for now , LOL. I am not interest in overclock it now and all I want to do is to stop it from crashing all the time and the increased in core voltage did just that. I overclocked it just to check it if it ran stable or not and it did. I did all the latest test with 3DMARK and it is better than the old results. I read citay other post about Godlike motherboad is too expensive and I agree with that since I almost bought it if it was instock in my local retail store and I don't think it is safe to buy such expensive motherboard online. The price difference with the ACE gold editon is about four hundred dollars more.
 
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