New Z87-GD65 USB Issues?

tclongoria

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Trying to find out if I need to return a newly installed board to the store for an exchange. I have another PC, with this same board, that was built back in August, and it works great.

If I go into the BIOS, sometimes the USB drive is detected and sometimes not. Had to reboot 3 or 4 times to even get it to see a usb drive to load Windows 8.1.

In windows it will detect a usb flash drive about half the time. I have an ASUS N-53 USB Wireless stick that has only been detected one time. NOTE - All of the items I have plugged in work without fail, on the same board, in another PC. I thought it first it was maybe the front ports in the case (Fractal Design R4) but it has the same issue on the backside ports that are coming directly off the board.

I have reset the bios to defaults and also flashed the bios to latest. Also tried it on bios B to make sure it wasn't something specific to BIOS A. Since I was having the issues before even installing Windows, I'm going with a faulty board. Before I go through the trouble of returning the board, is their anything else I can do to check?
 
If you have try to reinstall USB driver and the same USB devices are all can be detected with the other same Z87-GD65 mobo, I think the USB port might have some problem, better to return it.
 
As a follow-up...

I went back to the store and did an exchange. The new board is working like a champ, so I assume the USB controller was bad on the original. Just got unlucky on that last one.

As I stated previously, this is my second Z87-GD65 and I really like it. I would recommend.
 
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