No Ethernet after BIOS update (B360 PRO-A)

[cfr_]

Hello,
I have a B360 PRO-A motherboard.
After BIOS update with LiveUpdate program my LAN adapter isn't recognized. In device manager it shows a yellow triangle, and after installing drivers from the DVD that came with the motherboard it says "Cannot start this device (Code 10)".
I tried resetting network settings, resetting my PC to factory settings and downgrading my BIOS to the oldest one the product site, installing generic drivers from Device manager, newer drivers from the Intel and MSI site, nothing worked. The light on the RJ-45 lights up green.
In EventViewer there's two errors, one of which says "the MAC address on the network adapter is invalid", other one "Unable to start the network adapter.
It's like the BIOS didn't support those drivers, but it doesen't make sense, since i downgraded the BIOS and nothing changed.
My bios settings are on default, LAN is enabled.
Thanks in advance, I'm out of ideas and pretty angry since i bought the board a week ago.

 

[Svet]

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[myforum15cb02f0]

Hi
My lan is died as in other user here.
Can somebody help my with this problem?
Thanks.

 

[Svet]

Hi
My lan is died as in other user here.
Can somebody help my with this problem?
Thanks.

Can you elaborate?
What msi hardware have, and by died you mean..?

 

[myforum15cb02f0]

Can you elaborate?
What msi hardware have, and by died you m

Sorry, b360- a pro

 

[Svet]

Sorry, b360- a pro

ok, and what's the Ethernet issue exactly you are having?

 

[craigbruinsfa15d202e5]

Hi @Svet, I have a B360-A PRO and updated to latest BIOS version 7B22v2E. After that I lost my LAN. I get Code 10 in device manager.

 

[Svet]

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[halascsak157602e0]

Hi @Svet I have a B360M and updated to latest BIOS version 7B23v1D. After that I lost my LAN. I get Code 10 in device manager.

 

[Svet]

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[jaylasbrothe161802f3]

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what is the fix? I have the same b360-a pro from a prebuilt and my bios wont update normally, Im scared to use the program and mess anything up but I just got a i9-9900 to install.

 

[virtual.bu15a902df]

Hi @Svet I have the same issue, "this device can't start (code 10)" but the MAC address seems okay, do you have a solution ?

 

[Svet]

Hi @Svet I have the same issue, "this device can't start (code 10)" but the MAC address seems okay, do you have a solution ?

What hardware you have?

 

[virtual.bu15a902df]

What hardware you have?

Msi Z370 Gaming Plus

 

[virtual.bu15a902df]

@Svet do you need any other information ?

 

[Svet]

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[manuteo20115b302dd]

Hello @Svet . I have the same issue with the LAN interface. On my MSI B360M Mortar Titanium after updated to latest bios vers. (7B23vAD) my network adapter died and got the message "This device cannot start. (Code 10)" in device manager. Also in bios appears FF:FF:FF:FF as the mac address. Do you have any solution? Thank you in advance!

 

[Svet]

Hello @Svet . I have the same issue with the LAN interface. On my MSI B360M Mortar Titanium after updated to latest bios vers. (7B23vAD) my network adapter died and got the message "This device cannot start. (Code 10)" in device manager. Also in bios appears FF:FF:FF:FF as the mac address. Do you have any solution? Thank you in advance!

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