No POST

xfsgp14b702cc

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Joined
Oct 19, 2020
Messages
5
I have recently bought a new Motherboard with has the following details on Amazon:

MSI MAG Z390 TOMAHAWK Motherboard ATX, LGA1151, DDR4, Dual LAN, USB 3.1 Gen2, Type-C, M.2, RGB Mystic Light, HDMI, Display Port, Intel 8th and 9th Gen

I also bought an Intel I5 processor with the following details:
Intel CORE I5-9600K 3.7 GHZ SKT1151 9MB CACHE BOXED - BX80684I59600K (Components > Processors CPU)
Now when I have put everything together in a box I find that everything works in sode the box but there is nothing on screen. After searching on Google and on Youtube, I found that I need to update the BIOS to make sure the processor works on that motherboard as the motherboard won't recognize the processor or memory. When I don't have the POST on screen how can I update the bios? Can anybody suggest something please because this motherboard hasn't got a QFlash port to update the bios without any POST. Some Gigabyte boards have this port and flashing the bios is pretty simple but not on this board.
My ram is:
Corsair CMK32GX4M2D3200C16 Vengeance LPX 32 GB (2 x 16 GB) DDR4 3200 MHz C16 XMP 2.0 High Performance Desktop Memory Kit, Black
I look forward to hearing from somebody at MSI with a workable solution. I hope I get a reply in my email as I don't spend much time online on forums.
Thank you.
 

laurence1211

Active member
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Jun 28, 2020
Messages
717
I have recently bought a new Motherboard with has the following details on Amazon:

MSI MAG Z390 TOMAHAWK Motherboard ATX, LGA1151, DDR4, Dual LAN, USB 3.1 Gen2, Type-C, M.2, RGB Mystic Light, HDMI, Display Port, Intel 8th and 9th Gen

I also bought an Intel I5 processor with the following details:
Intel CORE I5-9600K 3.7 GHZ SKT1151 9MB CACHE BOXED - BX80684I59600K (Components > Processors CPU)
Now when I have put everything together in a box I find that everything works in sode the box but there is nothing on screen. After searching on Google and on Youtube, I found that I need to update the BIOS to make sure the processor works on that motherboard as the motherboard won't recognize the processor or memory. When I don't have the POST on screen how can I update the bios? Can anybody suggest something please because this motherboard hasn't got a QFlash port to update the bios without any POST. Some Gigabyte boards have this port and flashing the bios is pretty simple but not on this board.
My ram is:
Corsair CMK32GX4M2D3200C16 Vengeance LPX 32 GB (2 x 16 GB) DDR4 3200 MHz C16 XMP 2.0 High Performance Desktop Memory Kit, Black
I look forward to hearing from somebody at MSI with a workable solution. I hope I get a reply in my email as I don't spend much time online on forums.
Thank you.
If you want help from MSI you have to open a web ticket, MSI support do not officially help people via the forum.
Edit: If you want help from the forum you need to post full system specs.
 
Last edited:

xfsgp14b702cc

New member
Joined
Oct 19, 2020
Messages
5
OK I have opened a Web Ticket to see if there is any help available.

I think the MSI website must make it very clear that new processors and new rams won't be compatible without flashing the BIOS so that new users can decide whether they want to buy the motherboars with new rams and new latest processor. I did read the compatibility list on the website and the processor is supported on the motherboard.

I have checked all the connections twice to make sure everything is as they are supposed to be. So only the flash might solve this problem or else I'll have to return the board for a full refund for being faulty!

Thank you by the way for your respose.
 
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