no record and stream on amd software

ziqziq

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Joined
Aug 3, 2022
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My laptop doesnt have record and stream tab on the amd software, i updated windows and my amd software yet it still doesnt show up. tried some random fix on google and it didnt work.

anyone have a fix on this issue?

using MSI Bravo 15 btw
 

cpsoho

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Jul 5, 2016
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Which version of the AMD software do you use?
Did you try to reinstall it?
 

ziqziq

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Aug 3, 2022
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Which version of the AMD software do you use?
Did you try to reinstall it?
sorry for late response.

I use AMD Software : Adrenalin Edition. I tried reinstalling multiple times and downgraded my driver but it still doesnt work.

Im guessing that this might be windows 11 issue since my friend on ASUS TUF A15 with nvidia have the same issue, he cant record with nvidia shadowplay for no reason at all. It was fine when the laptop was on windows 10.
 

Crazydonkey

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Jun 30, 2020
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You can try to get the latest graphics driver from AMD website.
However, it's usually unstable, if you encounter any issues, I suggest you roll back to the version on MSI website.
 
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ziqziq

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Aug 3, 2022
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You can try to get the latest graphics driver from AMD website.
However, it's usually unstable, if you encounter any issues, I suggest you roll back to the version on MSI website.
I am using the latest driver but still no option for it.
Just tried the driver from MSI website and it wont even open.
 

ziqziq

New member
Joined
Aug 3, 2022
Messages
4
sorry for late response.

I use AMD Software : Adrenalin Edition. I tried reinstalling multiple times and downgraded my driver but it still doesnt work.

Im guessing that this might be windows 11 issue since my friend on ASUS TUF A15 with nvidia have the same issue, he cant record with nvidia shadowplay for no reason at all. It was fine when the laptop was on windows 10.
- I upgraded to from windows 11 to windows 10 and install it, still doesnt appear.
- I found a comment from a video saying he is from AMD dept. stuff (i forgot) he said, to fix this issue i gotta disable the apu but there's no option in bios (or maybe i cant find it)
- I tested some alternatives video recorder such as windows recorder, obs replay buffer and medal but it'll lag my game (4 fps -30 fps). There are video clipping app and MSI clipping app in MSI Companion but both only clip certain game which is a big problem.
- If anyone have a suggestion for alternative screen recorder that doesnt lag my game please do suggest.


I have been trying to find a fix since i bought it. It is so frustrating not being able to record my screen considering how this is 700 dollar gaming laptop.
 
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