No Wi-Fi MPG X870E CARBON WIFI

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zungatee15a402e9

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MPG X870E CARBON WIFI
Screenshot 2024-10-19 013239.png

No Wi-Fi
NetConn.png

No suitable drivers.
Screenshot 2024-10-19 012106.png


Really NO Wi-Fi
Screenshot 2024-10-19 012421.png
 
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On my X870E Carbon WiFi, I have a bunch of issues relating to USB ports, but did also have an issue with the 5 ethernet port too.

My WiFi has been working perfectly though using the Realtek and Qualcomm LAN drivers on the support pages for the motherboard.

The WiFi adapter doesn't show up during the Windows install (and nor do the ethernet portd) and I had to put the Qualcomm WiFi driver in the root of a USB and then use Shift+F10 to inject the driver's .inf file manually and then rescan and restart to then have the WiFi connection.

If you have freshly installed and bypassed the setup stuff with a custom install .iso it may be the same issue and you didn't inject the drivers?

However, it's the Qualcomm drivers for WiFi and Bluetooth here I installed and it all works petfectly:

uk.msi.com

MPG X870E CARBON WIFI | Gaming Motherboards｜Best Motherboard for AI PC｜MSI

The MPG X870E CARBON WIFI AMD AM5 gaming motherboard offers advanced connectivity with Wi-Fi 7, 5G LAN, high-speed USB, DDR5, PCIe 5.0, and M.2 Gen5. Designed for AI PCs and future-proof upgrades, it’s a top choice for gamers.
uk.msi.com uk.msi.com

Here are the Microsoft instructions that I followed to install the WiFi drivers during the Windows install. Not sure if it works normally within an already installed Windows install using Command Prompt?!
_

If you don’t see any Wi-Fi networks listed when you’re setting up your PC and see an error message, you might need to reinstall Wi-Fi network adapter drivers. Here’s how:

  1. On a different PC, download the necessary Wi-Fi network adapter drivers from the manufacturer’s website.

  3. Unzip and copy the drivers to a USB flash drive. The .inf file must be in the root of the flash drive and not in any subfolders.

  4. Note: This assumes your drivers came in the form of a compressed (zipped) folder, or .ZIP file. If your drivers came in the form of an executable (or .EXE) file (or if that's all you see once you open the .ZIP), you may just need to open that file to install the drivers. Contact your hardware manufacturer if you have further questions.

  6. On the PC you’re setting up, plug the USB flash drive into a USB port on your PC.

  8. Press Shift + F10 to open a Command Prompt window from setup.

  10. Type diskpart and press Enter. If prompted, select Yes to allow it.

  12. In the new DiskPart window, type list volume and press Enter.

  13. Note: The letter of the USB drive, is listed in the column under Ltr.

  15. Press Shift + F10 to open a Command Prompt window from setup.

  17. In the command prompt, type pnputil /add-driver <USBDriveLetter>:\*.inf, and then press Enter. The full command should look like this: pnputil /add-driver D:\*.inf

    Note:     Replace <USBDriveLetter>:\ with the drive letter for your USB flash drive, such as D:\.

  19. You might need to scan for devices afterwards. To do this, at the command prompt, type pnputil /scan-devices, and then press Enter.
If it still doesn't show up, you may need to restart your computer and re-enter the Windows setup for the WiFi adapter to be recognised.
 
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Hi Citay:
I thank you for your suggestion.
The Machine was reflashed , reinstalled etc. etc. several times.
However, as you know, all that is useless if fingers don't do a proper job.
The connector did go click when I plugged it in .... but I did not squeeze hard enough.
I wonder how often the problem is loose connections.
 
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I don't know if there are posts im missing, but how did you ultimately resolve this (same issue). Was your motherboard connection not secure? Im having the same issue...
 
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His 24-pin ATX plug was not properly plugged into the header on the board. The latch has to engage and there must be no gap in between. On the picture you see how it's not supposed to look...
 
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Unfortunately, the fix was short-lived, the problem has returned and the operating does not see any trace of the wifi. The QualComm drivers can not be reinstalled because they don't see the wifi either. Or they can't deal with what they see. Hopefully a bios upgrade will repair the problem.

Will MSI follow in the footstep of ARM and dump Qualcomm chips?

Arm's licensing battle with Qualcomm just got a lot more serious

No suitable drivers.

No Soup for You.png
 
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You mean you already successfully install driver and make WIFI work again, and when you boot the next time, the device disappears again?
Otherwise, why you wanna reinstall driver for so many times.
Make sure you do clear CMOS and did you change anything in BIOS? You should be able to disable/enable Wifi/BT from BIOS.
 
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zungatee15a402e9 said:
Unfortunately, the fix was short-lived, the problem has returned and the operating does not see any trace of the wifi. The QualComm drivers can not be reinstalled because they don't see the wifi either. Or they can't deal with what they see. Hopefully a bios upgrade will repair the problem.

Will MSI follow in the footstep of ARM and dump Qualcomm chips?

Arm's licensing battle with Qualcomm just got a lot more serious

No suitable drivers.

View attachment 194462
Click to expand...
Don't use the installer. Instead, right click on the .inf file and click install to manually install the driver.
 
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I've got the same problem and am contemplating taking my MB out and return to seller as being a dud MB.
I can't understand that it HAS to be soooo difficult to install a driver even when downloaded from manifacturers website.
 
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I had weird issues with getting the Wi-Fi to work in Windows 11 Pro 24H2 on my X870 Tomahawk - I got random crashes/shutdowns a while after the system went in to standby. Analysing the minidump logs it pointed to the Qualcomm Wi-Fi drivers. After a bit of reddit/googling I found a fix using the latest Microsoft Update Catalog drivers - https://www.catalog.update.microsoft.com/Search.aspx?q=fastconnect 7800 - the newest Wi-Fi and BT ones dated 8/9/2024 (for my Windows 11 version 24H2). I used the "MSI SetupDrv64.exe" file from the drivers off the MSI site, and put that in the same folder as the extracted Microsoft ones, and ran that to install them...
 
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tim_hamblin said:
I had weird issues with getting the Wi-Fi to work in Windows 11 Pro 24H2 on my X870 Tomahawk - I got random crashes/shutdowns a while after the system went in to standby. Analysing the minidump logs it pointed to the Qualcomm Wi-Fi drivers. After a bit of reddit/googling I found a fix using the latest Microsoft Update Catalog drivers - https://www.catalog.update.microsoft.com/Search.aspx?q=fastconnect 7800 - the newest Wi-Fi and BT ones dated 8/9/2024 (for my Windows 11 version 24H2). I used the "MSI SetupDrv64.exe" file from the drivers off the MSI site, and put that in the same folder as the extracted Microsoft ones, and ran that to install them...
Click to expand...
Hi Tim,
Thanks for that.
Unfortunately it didn't work as I get the snapdragon telling me "No suitable drivers"
 
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I have the same problem. The WiFi was working at first, driver installed fine. But later after some reboots the device was gone. Not showing up in Device Manager at all. It's completely gone. Bluetooth is still working.
 
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Everything is working great, just the WiFi device disappearing. Haven't noticed any issues with USB or system instability. Not one crash since building it on Saturday. Hoping MSI can figure out the bug and fix maybe in future UEFI update.
 
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