Old gaming laptop

[inf159c02e4]

Hi all,
My laptop is MSI GS 63, bought in 2018. I need to calibrate my new battery, but since the update to Windows 11 the program is not opening anymore: I select the battery calibration tool from the Dragon center (since MSI center has nothing useful for this laptop), but nothing happens. It opens a small window for less than a second and that's it.
Does anybody know how to make it work? Thank you!

 

[Edric]

Which specific GS63 do you have?
As I've searched on MSI website with "GS63", and the models should support Dragon Center 2 with a separated battery calibration tool.
Make sure you've downloaded the correct software.

https://www.msi.com/Laptop/GS63-Stealth-8RD/support#utility

 

[Adrian the Saxon]

Does anybody know how to make it work?

Like this maybe?

 

[hen.bruce5515f402ee]

It sounds like a compatibility issue between Dragon Center and Windows 11 rather than a fault with your new battery. Since the MSI GS63 is an older model, some versions of Dragon Center and its Battery Calibration tool no longer work properly after upgrading from Windows 10. I'd recommend running Dragon Center as an administrator, reinstalling the version available for your exact laptop model from MSI's support page, and checking that the MSI SDK, BIOS, and EC firmware are up to date. If the calibration tool still opens briefly and then closes, it's likely not fully compatible with Windows 11. Sharing your exact GS63 model, Dragon Center version, and Windows 11 build may help other users identify whether there's a known workaround for your specific configuration.