Optix MAG162v not displaying USB-C

peter_ree153e02d6

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May 12, 2022
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I just received my screen. There is no manual, but there is nothing to the device except the input plugs and an on/off button.

So I plug in my phone to the USB-C top port (either port gets the same result) and the screen shows the MSI logo and then "No hdmi input".
I can't use hdmi with my phone, and I can't see any way to get the screen to recognise the USB-C input other than plugging it in.
Is my product faulty already?
 

badboy2k

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I just received my screen. There is no manual, but there is nothing to the device except the input plugs and an on/off button.

So I plug in my phone to the USB-C top port (either port gets the same result) and the screen shows the MSI logo and then "No hdmi input".
I can't use hdmi with my phone, and I can't see any way to get the screen to recognise the USB-C input other than plugging it in.
Is my product faulty already?
what phone is it your using?
 

badboy2k

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Xaiomi Poco F3 is just a USB 2.0 port with a USB Type C Connector that is all it has no Display Output

Samsung Galaxy Note 7 is just a Plain USB 3.1 Type C connection again it has no Display output Signal there (Only the note 8 Onwards Have Display Signals on there USB-C Connections)

that Catches everyone without that much Knowledge out as USB-C is actually a Set of Different Capability Connectors in the Same Package and alot with them do not have al the Features like both of your Devices you tested.
 

peter_ree153e02d6

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May 12, 2022
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Xaiomi Poco F3 is just a USB 2.0 port with a USB Type C Connector that is all it has no Display Output

Samsung Galaxy Note 7 is just a Plain USB 3.1 Type C connection again it has no Display output Signal there (Only the note 8 Onwards Have Display Signals on there USB-C Connections)
That would be handy to know that I was supposed to check before buying the screen.
 

badboy2k

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That would be handy to know that I was supposed to check before buying the screen.
yes its a Pain as not all Type-C connections are the same you have to look up the specs for your Device to see what it can do and if a feature is not listed there then its not got it. the USB-C Connection Standards are all over the place ranging from USB 2.0, 3.0, 3.1 gen 1 (Basically a USB 3.0 port), 3.1 gen 2, 3.2 gen 1 (Basically a USB 3.0 port), 3.2 gen 2, 3.2 gen 2x2 upto Thunderbolt 3 and Thunderbolt 4 and then with or without Power Delivery and With or Without Display Output its a total mess as it could be any mixture of Generation and features it supports.

Everyone just assumes there all the same but as you have found out the hard way there not and only if you had checked the Specs of your Devices first and knew what to look for would you be able to work it out.

i Know it sucks as its so Convoluted but everyone just expects you to know and have researched it before you buy something but most people do not they just assume and then find out that it cant do what they thought it could. I feel sorry for you that you Bought that monitor just to find out your devices you wanted to use on it do not have a display Signal on them. you have my Sympathy.
 
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