MSI doesnt determine anything. Just one guy is in EU and has to send it to central repair service in Poland, and another lives in the US where they have like two service centres... Much depends on the product itself and complexity of the problem. Could be that for this specific issue they have one old guy flashing firmware for all bricked monitors, and for anything else they need more time to investigate the problem. Ain't as simple as it sounds
I know by being a mod you already have a bias, still no excuse i live in the US and still today not a WORD, no e-mail, no call, no text, no status update all i know is they received it. what would you call that lack of professionalism?
Stop defending something that can't be, MSI not only they cause the problem by developing and NOT TESTING the update, then they release it, but not only that even now that we know it is bricking the monitors MSI keeps allowing the DL of such HARMFUL update, at the customers expense and time. no need to investigate so stop! even makes it worse when someone else has to make up excuses for them....
PS: with the amount of money they make they can afford to hire more than 1 old guy for EU and 2 in the US just saying,
Still no excuses they can and should be better then this, you honestly think if this made it on linus, steve or similars channels this would still be happening? ...exactly
