Problem Notebook Katana GF66 11ug the graphics driver could not find compatible graphics hardware


New member
Jun 4, 2023
Last night, I played Diablo 4 just like the previous days without any issues. I had installed the latest Nvidia drivers that came out on the 1st, if I'm not mistaken. However, today when I turned on my PC, I immediately noticed that the Nvidia software wasn't running in the background anymore. After doing some more debugging, I realized that the GPU was missing from the performance panel in the task manager.

I uninstalled the previous drivers using DDU in safe mode.

I tried running the Nvidia drivers downloaded from the MSI website, but I received the error message "the graphics driver could not find compatible graphics hardware."

Now the video card isn't even detected in the Device Manager. Before, it was detected but listed among the hidden devices.

I also tried updating the BIOS to the latest version, but without any success.

I updated Windows using Windows Update, but it didn't solve the issue.

I've never had similar problems before, and nothing has been changed in the BIOS settings. I've already used the default settings.


Downey Rob

Well-known member
Jan 4, 2023
Try to perform EC reset to re-detect Nvidia GPU.
The device is not detected.