Random Restart - MEG Z590 Aegis Ti5

Jojo Mart

New member
Joined
Mar 28, 2022
Messages
4
Hey guys,
I experienced random restarts with my PC, it started yesterday with no error message or BSOD. Does anyone have any idea how I should troubleshoot this issue? The computer is only 4 weeks new.

Regards,
Jim
 

Jojo Mart

New member
Joined
Mar 28, 2022
Messages
4
Hi fauc,
Is this what you are asking for? I am not sure if this is coincident or not, but all the time when the computer started, I was on in a meeting on Microsoft Teams App.

1650554022500.png
 

fauc

Well-known member
SECOND LIEUTENANT
Joined
Nov 21, 2019
Messages
1,081
1.Please into BIOS setup and then check CPU temperature in BIOS setup.

2.For Microsoft Teams App, please modify it to disabled on Startup sheet on Task Manager.
Windows Task Manager: The Complete Guide

3-1. Please modify "When plugged in, turn off after" to "NEVER" on Power & Sleep sheet on setting sheet on Windows OS.
3-2. Please modify "When plugged in, PC goes to sleep after" to "NEVER" on Power & Sleep sheet on setting sheet on Windows OS..
How to adjust power and sleep settings in Windows
 

Jojo Mart

New member
Joined
Mar 28, 2022
Messages
4
1.Please into BIOS setup and then check CPU temperature in BIOS setup.

2.For Microsoft Teams App, please modify it to disabled on Startup sheet on Task Manager.
Windows Task Manager: The Complete Guide

3-1. Please modify "When plugged in, turn off after" to "NEVER" on Power & Sleep sheet on setting sheet on Windows OS.
3-2. Please modify "When plugged in, PC goes to sleep after" to "NEVER" on Power & Sleep sheet on setting sheet on Windows OS..
How to adjust power and sleep settings in Windows
Hi fauc,
1. Here is a picture of the CPU temperature in bios. I took it right after the computer restarted itself without my doing...
1651003855212.png


2. The Microsoft Teams App is not in my Startup tab in my Task Manager.
3-1. I changed this setting yesterday, but today the computer still restarted.
 
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