Realtek Audio not working after Bios update

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arunkumar78

arunkumar78

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I updated my PRO B660M-A DDR4 bios from 7D43v1E to 7D43v1F through MSI control center, after that Realtek Audio is not detecting/showing in Windows 11 and Windows 10 dual boot OS. The Audio is enabled in Bios.

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Module Information
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MS-7D43 1.F0
Intel Chipset Drivers 10.1.19376.8374
Realtek PCIE Network Drivers 11.10.0720.2022
Intel Serial IO Driver 30.100.2237.26
Intel ME Drivers 2319.4.30.0
Intel GNA Scoring Accelerator 3.00.00.1457
LED FW Update(7D43) 01

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System Information
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Product Name: PRO B660M-A DDR4
OS: Microsoft Windows 11 Pro 64-bit Ver.2009 (OS build 22631.2715)
BIOS Version: 1.F0
BIOS Release Date: 11/13/2023
CPU: 13th Gen Intel(R) Core(TM) i5-13400F
Memory: 32 GB @
- 16 GB DDR4-3600, G Skill Intl F4-3600C18-16GVK
- 16 GB DDR4-3600, G Skill Intl F4-3600C18-16GVK
Graphics: NVIDIA GeForce GTX 1650 SUPER
Drive: SSD, XPG GAMMIX S70 BLADE, 476.94 GB
Network: Realtek Gaming 2.5GbE Family Controller #2
Network: TP-Link Wireless PCI Express Adapter #2
Power Plan: GUID: 381b4222-f694-41f0-9685-ff5bb260df2e (Balanced)
 
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I can confirm viracbo153902d5's method is working. I'm now using B660M-A with the latest bios.
My full journey is like this:
7D43v1E (work) > 7D43v1F (broke) > 7D43v1G (broke) > 7D43v1H (broke) > Alan J T (broke) > 7D43v1E (work) > 7D43v1H (broke) >7D43v1E (work) > Alan J T (work) > 7D43v1H (work)
 
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arunkumar78 said:
I updated my PRO B660M-A DDR4 bios from 7D43v1E to 7D43v1F through MSI control center, after that Realtek Audio is not detecting/showing in Windows 11 and Windows 10 dual boot OS. The Audio is enabled in Bios.

------------------
Module Information
------------------
MS-7D43 1.F0
Intel Chipset Drivers 10.1.19376.8374
Realtek PCIE Network Drivers 11.10.0720.2022
Intel Serial IO Driver 30.100.2237.26
Intel ME Drivers 2319.4.30.0
Intel GNA Scoring Accelerator 3.00.00.1457
LED FW Update(7D43) 01

------------------
System Information
------------------
Product Name: PRO B660M-A DDR4
OS: Microsoft Windows 11 Pro 64-bit Ver.2009 (OS build 22631.2715)
BIOS Version: 1.F0
BIOS Release Date: 11/13/2023
CPU: 13th Gen Intel(R) Core(TM) i5-13400F
Memory: 32 GB @
- 16 GB DDR4-3600, G Skill Intl F4-3600C18-16GVK
- 16 GB DDR4-3600, G Skill Intl F4-3600C18-16GVK
Graphics: NVIDIA GeForce GTX 1650 SUPER
Drive: SSD, XPG GAMMIX S70 BLADE, 476.94 GB
Network: Realtek Gaming 2.5GbE Family Controller #2
Network: TP-Link Wireless PCI Express Adapter #2
Power Plan: GUID: 381b4222-f694-41f0-9685-ff5bb260df2e (Balanced)
Click to expand...
The only solution I found for this problem was to revert back to the Bios.
 
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Pangolin said:
If you have the exact same problem,
→ Reatek audio not working after BIOS update
Please fill in the form and we will get back to you!!!
<< Here is the form >>

Please note we need the serial number on the Motherboard 24Pin connector found here
View attachment 183575
Click to expand...
I have filled the form. After Bios upgrade, win 11 doesn;t see realtek card and I have problem with Windows authorization.
Can you send me the working bios mod?
 
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Alan J T said:
Check PM
Click to expand...
I have updated the bios with software which I got, but it hasn't solve the issue, however the audio card appear in Device Manager under the name :"Unknown Device on High Definition Audio Bus". I updated the latest driver from webside but without any resoults.
I done alsow factory reset of Win 11 and the issue remain the same.
 
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tomasz.ligma154702db said:
I have updated the bios with software which I got, but it hasn't solve the issue, however the audio card appear in Device Manager under the name :"Unknown Device on High Definition Audio Bus". I updated the latest driver from webside but without any resoults.
I done alsow factory reset of Win 11 and the issue remain the same.
Click to expand...
Did you flashback to previous working bios first like version 7D43v1F

 
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I too seem to have lost Audio after flashing the BIOS from version "E7E14ÏMS.110" to version "7E14v13" as detailed on https://au.msi.com/Motherboard/B760M-PROJECT-ZERO/support#bios
Form submitted - hope to receive a resolution soon.

The MSI official YT video
steps on "How to M-FLASH" seems different and needs to be updated (at least for this board the steps are different)

Other new customers may also experience the same issue if they upgrade the BIOS to 7E14v13. It's 4 months since this was identified as a bug, What's the ETA to provide a new BIOS update that will fix the Audio ?


Pangolin said:
If you have the exact same problem,
→ Reatek audio not working after BIOS update
Please fill in the form and we will get back to you!!!
<< Here is the form >>

Please note we need the serial number on the Motherboard 24Pin connector found here
View attachment 183575
Click to expand...
 
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dominicksenni15c002e9 said:
I have filled out the form, many thanks in advance.
Click to expand...
cliftonmende159402e4 said:
I too seem to have lost Audio after flashing the BIOS from version "E7E14ÏMS.110" to version "7E14v13" as detailed on https://au.msi.com/Motherboard/B760M-PROJECT-ZERO/support#bios
Form submitted - hope to receive a resolution soon.

The MSI official YT video
steps on "How to M-FLASH" seems different and needs to be updated (at least for this board the steps are different)

Other new customers may also experience the same issue if they upgrade the BIOS to 7E14v13. It's 4 months since this was identified as a bug, What's the ETA to provide a new BIOS update that will fix the Audio ?
Click to expand...
I need to speak to my Contact at MSI about this first
As your Boards are not Listed as needing the Bios fix
I will get back to you as soon as I can


Could you both check the device manager and see if there is an Audio device showing in that may be listed as an unknown device
1715921490776.png
 
Last edited:
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cliftonmende159402e4 said:
I too seem to have lost Audio after flashing the BIOS from version "E7E14ÏMS.110" to version "7E14v13" as detailed on https://au.msi.com/Motherboard/B760M-PROJECT-ZERO/support#bios
Form submitted - hope to receive a resolution soon.

The MSI official YT video
steps on "How to M-FLASH" seems different and needs to be updated (at least for this board the steps are different)

Other new customers may also experience the same issue if they upgrade the BIOS to 7E14v13. It's 4 months since this was identified as a bug, What's the ETA to provide a new BIOS update that will fix the Audio ?
Click to expand...

Alan J T said:
I need to speak to my Contact at MSI about this first
As your Boards are not Listed as needing the Bios fix
I will get back to you as soon as I can


Could you both check the device manager and see if there is an Audio device showing in that may be listed as an unknown device
View attachment 188558
Click to expand...
Yes - I can see the "Realtek Audio" in Device Manager.
 

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cliftonmende159402e4 said:
I too seem to have lost Audio after flashing the BIOS from version "E7E14ÏMS.110" to version "7E14v13" as detailed on https://au.msi.com/Motherboard/B760M-PROJECT-ZERO/support#bios
Form submitted - hope to receive a resolution soon.

The MSI official YT video
steps on "How to M-FLASH" seems different and needs to be updated (at least for this board the steps are different)

Other new customers may also experience the same issue if they upgrade the BIOS to 7E14v13. It's 4 months since this was identified as a bug, What's the ETA to provide a new BIOS update that will fix the Audio ?
Click to expand...
The form has been submitted prior yesterday itself.
Thank you
 
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msi bazuka b660 ddr4. После обновления bios на последний что на сайте E7D43IMS.HH0, пропал звук, прошился обратно на тот который стоял bios E7D43IMS.H90, звук вернулся? исправьте или дайте нормальный bios.
 
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dimabetma152102d3 said:
msi bazuka b660 ddr4. После обновления bios на последний что на сайте E7D43IMS.HH0, пропал звук, прошился обратно на тот который стоял bios E7D43IMS.H90, звук вернулся? исправьте или дайте нормальный bios.
Click to expand...
This is an English forum. Please post in English. See : >>Please read and comply with the Forum Rules.<< If you need to, use Google Translate to translate to your native language and back to English, but only post in English.

See Pm
 
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